Gokul G, COMPLAINCE EXECUTIVE

Gokul G

COMPLAINCE EXECUTIVE

Sharaf Exchange

Location
United Arab Emirates - Dubai
Education
Master's degree, HR and Marketing
Experience
9 years, 2 Months

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Work Experience

Total years of experience :9 years, 2 Months

COMPLAINCE EXECUTIVE at Sharaf Exchange
  • United Arab Emirates
  • My current job since October 2018

Carrying out EDD for new Onboarding customers including Correspondent banks, Service providers, Corporate TT, Forex and WPS Customers.
Annual reviewing of onboarded Customers.
Online Transaction Monitoring
Transaction Analysis for high risk customers
Supporting Complaince Manager in maintaining and evaluating CB and internal Complaince policies in 27 branches
Internal Complaince Auditing for all branches
Guides FDO s in difficult situations.

Customer Service Executive at SHARAF EXCHANGE LLC
  • United Arab Emirates
  • My current job since May 2018

Handling Customer Grievances. Management of customer Service. New customer Addition. Making existing Customers to loyal customers. Supporting in other managerial avtivities.

Assistant Branch Manager at UAE EXCHANGE AND FINANCIAL SERVICES LTD
  • India
  • December 2014 to December 2017

Manage and Cordinate day to day activities of the branch.
persuade employess to achieve the target.
Planning and Organizing new marketing strategies to increase the sales.

Education

Master's degree, HR and Marketing
  • at KICMA, KERALA UNIVERSITY
  • September 2013

Got MBA Degree from the seventh best B school in India.

Specialties & Skills

Impression
Persuasion Skills
Management
Mentoring
Public Speaking
Management
Interpersonal
Communication
mathematical
public speaking
Mentoring
investigation
Complaince

Languages

English
Expert
Hindi
Native Speaker
Malayalam
Native Speaker

Hobbies

  • Listening to Audio books
    Especially Sherlock holmes Series