business process manager
Icici Bank
مجموع سنوات الخبرة :15 years, 4 أشهر
Credit manager, take decision to approve or reject the personal loan application, by verifying credit policies like applicant Character, Capacity, Collateral, and Capital. And risk parameters.
* Vendor Management.
*Shared Services
* Invoice reconciliations.
* MIS and reporting
* Team handling.
• Credit Assessment or Underwriting is the detailed method for calculating the credit worthiness of an Individual or business, preceding the grant of a loan.
• Exercise thorough credit worthiness assessment and sound decision making utilizing CAD based on credit principles, policies and procedure.
• Perform complex analysis of business and user needs
• Assisting leader with the planning and design of business processes.
• Making recommendations and changes in policies in order to improve and support business activities and better customer experiences.
• Utilize systems and data to resolve complex business issues
• Interacting with different client groups/Business channels to provide analytical support
• Providing mentoring and coaching to other business analysts
• Develop, maintain and perform processes to continuously monitor data quality and integrity.
• Create and maintain workflows, approval processes, and validation rules based on stakeholder requirements
• Manage ongoing support requests and administrative needs
• Adhering to meet productivity targets, communicated by Team Manager on Monthly Basis
• Preparing EOD, Weekly, Monthly reports and sharing with higher leaders(MIS reporting).
• Handling Credit card Disputes with VISA standards
Specialized in Conventional mortgage underwriting and auditing mortgage loans Focused on difficult/complex loans, ensuring that the compliance of company and investor guidelines was met
Doing QC with in the team and discuss the possibility to improve the quality of the team along with MIS reporting.
• Evaluation of loan documentation to approve/deny the loan.
• Analyzing the risk involved in approving a loan to determine whether or not it is acceptable to the lender.
• Complete review of all legal documents like: Credit, Income, Asset, Appraisal and Title..
• US Mortgage Origination, collecting all necessary document to Underwriters,
• US Mortgage Loan Modification HAMP/CHAMP Modifications Underwriting.
• Maintenance of production reports, SLA, Quality check trackers and Attendance report for the entire team.
• Heading a team of 10 members and resolving the query as a SME
persuing MBA from Manipal Jaiput, date of completion December 2024
➢ Bachelor of Degree from Sri Venkateshwara University in 2007 with 63%
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