PARTS MANAGER
EMC
Total years of experience :21 years, 9 Months
Heading the spare parts, lubricants business for Daimler Commercial Vehicles, Abu Dhabi.
•Handling the entire top-down operations of Spare Parts & Allied after sales products from
1. Heading the entire Spare parts/Lubricants/Tyre/Battery sales of the group for their Abudhabi Operations.
2. Handling a yearly business volume (Mitsubishi & Fuso) of USD 15 million.
3. Handling Marketing/Sales/Business Development/Pricing/Channel Management/Ordering/Logistics/Warehousing & Entire supply chain and inventory control operations.
4. Carry out various pricing policies based on market/competitor information.
5. Building business for Cherry & JAC parts, Oils & Batteries,
6. Prime responsibility is to develop the after sales business in Abudhabi.
7. Reporting to the Director -After sales operations.
Manage the Parts, Lubricants, Tyre Battery & Allied Products of Toyota, Lexus, Forklifts & Hino.
•Handled a yearly business volume (Toyota, Lexus, Forklifts, Hino) of USD 300 million including bulk sales.
•Process enquires/orders and coordinate for the complete Pricing, logistics, and Supply chain operations.
•Coordinate with warehouse/s for Logistics operations.
•Negotiate with air/sea cargo agents, air/shipping lines, courier services for better freight deals.
•Control the logistics operations ensuring that the items reach to the customer’s places aptly.
•Coordinate with supplier/agents and interact with vendors, project managers and technicians.
•Execute warehouse procedure.
•Handle operational and supply schedules issues during the transfer of goods and services.
•Co-ordinate the entire warehousing operations and keep the stocks intact, audit it over annual inventory taking.
•Control the inventory/maintaining the stock positions as per the various market requirements.
•Prepare & implement inbound/outbound logistics support plans.
•Target customers include Dealer/direct users/fleet customers/Non profitable organizations from Europe, US & GCC.
•Report to the AGM- bulk sales of the company.
Manage Marketing/Sales Pricing & Logistics & Supply chain operations of Saud Bahwan Automotive LLC.
•Handling Key overseas accounts/Business development/channel management & Marketing policies.
•Handled Parts & Service sales of brands Toyota, Lexus, Forklifts & Hino.
•Target customers include retailers/direct users/fleet customers/Non profitable organizations.
•Interact and negotiate with customers, offering competitive price/services compared to the market situations and existing Governmental/business regulations.
•Report to the top level management for additional pricing benefits and coordinate between management and the customers.
•Explore the Market opportunities updating self on the Changing Business requirements/market trends and country regulations.
•Find out the new prospects for business, interact with them, assess the potential and report to the top level management, creating a platform for mutual interaction.
•Present the organization and its operations in front of the customers during their visits.
•Building and maintaining an excellent relationship with the customers through constant interaction, listening to them and identifying their level of satisfaction/area of improvements, resolving their issues to enhance customer satisfaction in turn the customer retention.
•Report to the Director- Bulk sales of the company.
•Efficient planning of systematic service resulted in the average sales of a most stringent customer got multiplied 3fold.
•Effectively sorted out 95% of the customer's online web ordering problems.
•Appreciated by the Customers in their annual meeting with GM for the exemplary service provided.
•Received 'Platinum Supplier' rating from one of the important overseas Customer.
•Received double promotion as recognition for excellent performance in the year2011.
Was handling the entire Marketing/Sales/Business development activities of Industrial & Automotive Paint division.
•Worked in the frontline sales team of Asian Paints with an emphasis on new product sales promotion. Job consists of finding out a lead for business, making follow-ups, leading to opportunity. Target customers consist of Dealers, Governmental organizations, direct users, and Painting contractors, Automotive industries & workshops.
•Develop the business for Asian Paints in two southern territories of India, Chennai & Pondicherry.
•Handling the key automotive account of Hyundai Motor Corporation, India.
•Building business for new products such as Poly Urethane Paints/Road marking Paints/Floor coatings.
•Report to the Zonal Manager- South operations of the company.
1. Worked as a management trainee, and was handling the inward and outward logistics and material management of the company. Assigned jobs consist of Order processing, budgeting & forecasting, Warehousing, Inventory management and Transportation.
2. Report to Factory Manager of the company.
“Driving conversion in transportation channel”- Project carried out in order to promote the soft drink sales in the main transportation medias such as road, rail and air (M.B.A Main Project).
•Hindustan Newsprint Limited, Kerala - “Desilication of black liquor using Carbonation”-Project carried out in order to remove silica content in the recycling white liquor (B.Tech Main Project).
A+ BUSINESS SCHOOL
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