Front Office Executive
Howard Johnson Hotel
Total years of experience :3 years, 0 Months
Responsible for administration of the day to day activities of the Restaurant.
Organized special events -corporate luncheons, parties as requested by the guests.
Co- ordinated the activities of different organizations for the best customer
satisfaction.
Actively involved in promotion programs to build sales.
Preparation and implementation of new menus.
Preparation of bills and collection of payments.
Ensuring that reservations made by guests are implemented.
Responsible for administration of the day to day activities of the Front office.
Meeting guests and assigning the required rooms and other facilities.
Recording reservations made by the guests and ensuring the required facilities are
available on guest arrival.
Co-ordination with house keeping and in-house kitchen to ensure that guest
requested are delivered on time.
Preparation of invoices and collecting payments.
Recommended top dining and sightseeing facilities around the hotel.
courses: Diploma in Food Craft Certification and Front Office Operations, Kerala Technical Examination Board, Kerala.