Receptionist
AL ATTIYA MOTORS AND TRADING COMPANY
Total years of experience :20 years, 10 Months
• Serve visitors by greeting, welcoming, directing and announcing them appropriately
• Answer, screen and forward any incoming phone calls while providing basic information when needed
• Handling customer complaints through incoming calls or customers personally visit the showroom, getting their concerns and properly escalating it to the involved person via email insuring that the issue has been solved properly
• Receive and sort daily mail/deliveries/couriers
• Maintain security by following procedures and controlling access (access card)
• Perform other clerical receptionist duties such as filing, photocopying, collating, faxing etc
• Vehicle insurance admin coordinator.
• Preparing road side assistance card.
• Car keys custodian.
• Understands automobiles by studying characteristics, capabilities, and features; comparing and contrasting competitive models; inspecting automobiles.
• Develops buyers by maintaining rapport with previous customers; suggesting trade-ins; meeting prospects at community activities; greeting drop-ins; responding to inquiries; recommending sales campaigns and promotions.
• Qualifies buyers by understanding buyer's requirements and interests; matching requirements and interests to various models; building rapport.
• Demonstrates automobiles by explaining characteristics, capabilities, and features; taking drives; explaining warranties and services.
• Closes sales by overcoming objections; asking for sales; negotiating price; completing sales or purchase contracts; explaining provisions; explaining and offering warranties, services, and financing; collects payment; delivers automobile.
• Responsible to sell brand new vehicles and collateral business or generating corporation and individual accounts and sustain existing accounts; prepares and delivers sales presentation to new and existing customers.
• Conducts product demonstration to potential customers and their affiliate; responsible for handling over-all sales transaction from closing to delivery and after sales.
• Generates strong lead through cold calling, referrals and face to face meetings.
• Builds and maintains good relationships with customers through regular review visits and ensures total customer satisfaction by attending to customer demands.
• Operate as the lead point of contact for every inquiry about the properties and closingdeals
• Builds and maintain strong, long-lasting customer relationships
• Responsible in booth and site manning, saturation, telemarketing, nesting, online selling, tripping and other possible means of closing sales
• In-house agent for all Residential High Rise Projects
• Promote sales of properties through advertisements & open houses.
• Works hard towards consistently achieving and exceeding sales targets to ensure accomplishment of the overall company’s target.
• Demonstrates knowledge of market and competition and aligns work with strategic goals.
• Actively prospects and acquires new accounts.
• Producing innovative ideas and sales strategies to meet objectives.
• Develop and increase business by following up on potential leads with face to face presentation and meetings with clients and providing them the utmost customer service.
• Identifies business opportunities and pinpoints problem areas to further increase sales volume, market share and profitability per property sales.
• Perform any related duties and special projects as requested by the Sales Manager.
• Monitors purchases & payment schedule to suppliers & bank, Invoice Financing & other bank transactions, Accounts Receivables from affiliates & Trade, prices and prepare pricelist during price increase
• Negotiates payment schedule to RDM/ Principal’s Representatives
• Audits Expense Report,
• Prepares checks (on-us/payment to suppliers)
• Process Semi-monthly payroll
• Prepares cash disbursement report & sales book
• Prepares weekly & monthly report - Accounts Receivables from affiliates & trade & bounce checks
• Cashier (Salesmen Remittances)
• In charge of bank deposits
Satisfactory