SITE IN CHARGE
Emirate National Oil Company (ENOC) LLC
Total years of experience :13 years, 3 Months
Ensure that outstanding customer service is maintained at all the times.
Dealing with all the customers complains in a timely manner, professional and courteous way.
Doing administrative works (compiling of the site financial report, preparing and placing the stock orders and supervising their receipt, develop and maintain stock loss reports and action, maintain store communication book, develop and maintain staff rooster, time sheet and personal records as required.)
Merchandise management (to ensure that sufficient stock of all products is available at all times, ensure that all stock is properly arranged at all the times according to planogram, ensure all stock deliveries and pick up are handled efficiency.)
Conducting a quarterly inventory and prepare corresponding inventory reports and justification.
Monitor all expenses relating to the site operation to ensure these remain within budget limits.
Maintain EHS policy for safety work place.
Ensure to achieved the sales target given (daily monitoring of sales)
Banking.
Responsible in handling the store and staffs.(C-Store, and Grab and Go)
Ensure that outstanding customer service is maintained at all the times.
❖ Dealing with all the customers complains in a timely manner, professional and courteous way.
❖ Doing administrative works (compiling of the site financial report, preparing and placing the stock orders
and supervising their receipt, develop and maintain stock loss reports and action, maintain store
communication book, develop and maintain staff rooster, time sheet and personal records as required.)
❖ Merchandise management (to ensure that sufficient stock of all products is available at all times, ensure
that all stock is properly arranged at all the times according to planogram, ensure all stock deliveries and
pick up are handled efficiency.)
❖ Conducting a quarterly inventory and prepare corresponding inventory reports and justification.
❖ Monitor all expenses relating to the site operation to ensure these remain within budget limits.
❖ Maintain EHS policy for safety work place.
❖ Ensure to achieved the sales target given (daily monitoring of sales)
❖ Banking.
❖ Responsible in handling the store and staffs.(C-Store, and Grab and Go)
CSA Staff Responsibilities
❖ To provide excellent customer services.
❖ Handling and providing customer complaints solutions.
❖ Cashiering (Handle cash register, managing incoming cash and reconciliation).
❖ Processing transaction (DEWA Bill Payments, Credit Cards Payments and Checks Payments).
❖ Receiving, purchasing orders, and returning of damaged stocks to the suppliers.
❖ Monitoring, controlling, daily inventories, and proper allocation of stocks.
❖ Merchandising, ensure food safety and checking HACCP temperature.
❖ Handling newly staff trainees.
To provide excellent customer service.
• Stock monitoring of medicine
• Daily stocks inventories.
• Receiving and sending mails from different branches.
• Encode incoming and outgoing stocks in the system.
• To check expiry in every category.
• Weekly and monthly report
Monitoring of staff in their respective outlet.
❖ Stocks inventory, monitoring and sending purchase order to head office.
❖ Update the weekly staff schedule.
❖ Doing collection in the absent of sales agents.
❖ Weekly and monthly report meeting.
additional course completed: Computer Maintenace and Servicing at Technical Education and Skills Development Authority (TESDA)
