Service Advisor
The Sultan center
Total years of experience :16 years, 0 Months
Direct contact with the customer internal and external, handling phone calls for customer inqueries, handling customer complaints and suggestion, Ordering via SOS (Warehouse), SIM (Supplier), Redeeming wataniya online services, conduct daily Customer comments report, Cashiering, Processing exchange & refund system, Supervised all the cashier in the front-liner for customer flow.redeeming various types of vouchers. Announce & paging in terms of assistance, and conduct survey that entails company development and modifying business.
Conduct daily staff schedule, Cashiering, handling refund & exchanged system, handling customer complaints internal & external, handling phone calls inqueries, responsible in reporting supplies needs, Monthly inventory, paging of the concerned staff and management, preparing monthly report & memos.
Filling of medical records of In patients, Regular visit of patient w/ regards of insurance documents, makes hospital charges according by illments category, Issueing medical certificate