Multimedia Department Manager
Virgin Megastore
Total years of experience :6 years, 10 Months
During my time at Virgin I was the department manager of multimedia manager which accounted for 66% of stores entire Gross profit monthly and annually, day to day operations within such a store and as role as Department Manager would be Team briefs getting the team motivated for the day, overseeing teams sales on a day to day basis, store admin general filing of document adhering to company compliance policy as well as customer service and customer aftercare of our customers. Other roles included liaising with suppliers and buyers to negotiate on pricing margins and to also set promotions sales incentives with my department
12/2011 - To Date Assistant Stores (x2) Manager
During my time as deputy manager in phones4u I have been working in about 3 different stores within the store in store scheme at phones4u which is in conjunction with Curry's Dixons, day to day operations within such a store and as role as deputy manager would be Team briefs getting the team motivated for the day,
overseeing teams sales on a day to day basis, store admin general filing of document adhering to company
compliance policy as well as customer service and customer aftercare of our customers.
Phones4U: Derby, UK
07/2010 - 07/2011 Sales Consultants
Whilst I have been at Phones4u I have been a part of the Derby East Street store, advising customers on the latest phones, along with advising them on the right tariff for themselves. A key role of the being a sales
consultant was the after care of my customers, troubleshooting any problems or quires they had with there
phones, whilst I have been at phones4u I have adapted to the fast paced sales environment and have achieved a NVQ level 2 in Sales and telesales along with a key skills level 1 qualification in communication and application of numbers.
B&Q: Northampton, UK
04/2007 - 07/2011 Sales Consultants
I have gained training on skilled equipment such as the timber saw which requires an eye for detail and a
trustworthy nature. I have also held the position of customer advisor in the trade department consisting of duties such as telesales i.e. placing orders from customers on the phone, then picking those orders and dealing with payments and advising customers on products within store. I also gained skills in sales with the showroom department, advising customers on kitchens and bathrooms, during my time on the showrooms
department I was considered a well-trained member of staff helping the public select designs and advising the customer on how to assemble and/or install products as well.
Shutdown Disco: Northampton, UK
11/2008 - 06/2009 Promotions and Marketing Agent
I ran my own promotions company with two of my friends called Shaun Faulkner and James Church within the area of Northampton, organizing gigs in venues and promoting club nights. The ran from November 2008 to June 2009, promoting gigs at clubs such as The Roadmender, The Racehorse, Molly's Bar, The King Billy Pub,
The Black Cat Jazz Bar. We held many successful club nights and I came away from the experience feeling that
I had improved my skills of working within a team and it has given me a successful insight into running my own
company.
Print Factory: Northampton, UK
06/2006 - 09/2006 Sales Consultants
Whilst I was working with the print factory I was trained to use the folder and the guillotine operating
machines.
I have recently completed my Nebosh International General Certificate in Occupational Health and safety as i am currently looking for a career within the Health and Safety Sector
Continuous Professional Development NVQ level 2 in Sales and telesales
• BTEC first Diploma in Music Merit, equitant to 4 GCSE C grades • BTEC National in Music Practice Merit Pass. Pass, Equilant to 3 A level C grades Key skills level 1 in communication and application of numbers.
2002 - 2005 Secondary Education; Kingsthorpe College (GCSE) • English; Art; Technology; Media; German; Science; Maths; History.