Guillaume Alcaraz

Regional Key Account Manager
- Global management in terms of turnover generated, profitability, and overall customersatisfaction for HSE, quality, service.
- Responsible for a CMMS implementation only dedicated to TMS services
- Responsible for implementation of Human Resources programs for reporting associatesincluding performance appraisals, training and education.

Kuwait Business Manager
- Business Development with KNPC
-Management of the complete Tender:CFP Commissioning Project & assistance to Operation
- Incorporation of the company in Kuwait
- Identification of the partner

- Operations & Maintenance Services to O&M, Technical assistance, Machine-shop, E&I routine job & construction services
- Key account Manager General Electric: worldwide business coordination

Team of 33 permanent technicians dedicated to perform turn-key outages for Operation and Maintenance of O&G facilities
Turn over 2011: 1 300 k$ 2012: 3 500 k$ (GMC excluded) 2013: 7 000 k$ (GMC excluded)
Turn over 2011: 1 300 k$ 2012: 10 500 k$ (GMC Included) 2013: 17 000 k$ (GMC included)

Business Development:
Market assessment, identification of business opportunities, contractual and commercial negotiations, identification of partnerships, strategic business plan, tenders management
- Major Inspection ServicesPartnership with GENERAL ELECTRICSONANGOL, block 3/05
Major overhaul on Frame 5, Turn-key project:
- Maintenance Contract - SONANGOL 2 years contract (25 000 k$)
Preventive and curative maintenance of the production facilities (Global Maintenance Contract - GMC)
- Pumps Maintenance Services, FLOWSERVE Exclusive partnership

Contracts management
HSE, Staffing, mobilization (visas, training certifications), tooling, claim, reporting, action plan,
mitigation, cost control, invoicing
- Global Maintenance Contract SONANGOL (Block 03/05 - COBO)
Mobilization of 15 expatriates and 45 nationals for a long term contract (2+1 years)
- Rotating Equipment Major Inspection Services TOTAL E&P Angola & Gas Turbine Inspection
Services
For each outages and shutdown mobilization of a dedicated team composed as 7 expatriates and 26
nationals. Planning, tooling, action plan…
- Pumps Maintenance Contract ESSO
- CABGOC (Chevron CABINDA)
Standardization of the maintenance repair procedures (SERIP project).

New subsidiary established in KSA.
Process set-up to conduct the business as per COMPANY rules:QHSE, Finance, HR, Logistic.
Development of the manpower supply business
O&M Contract for ARAMCO Pilot Plant refinery process. Contract duration 3 years
Tender management, SATORP Commissioning: pre-tender client needs analysis, technical offer, costs
estimation, Technical & Commercial offer (awarded )

Achievements:
Main customers: Total Yemen, Occidental Petroleum, OMV, Safer Sepoc, Technip, Baker &
Hughes, YLNG, Canadian Nexen,
Services developed: Engineering, training, well services, technical assistance, environment.
Key projects: Training of Yemeni Nationals (contract value 3 000 000 US$)
Fire & gas construction and implementation (550 000 US$)
YLNG Workshop creation (1 048 000 US$),
Technical assistance.