Gwendaline Rodrigues Foulds, Executive Secretary to General Manager

Gwendaline Rodrigues Foulds

Executive Secretary to General Manager

Delicious Holdings

Location
United Arab Emirates - Dubai
Education
Master's degree, Marketing
Experience
17 years, 8 Months

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Work Experience

Total years of experience :17 years, 8 Months

Executive Secretary to General Manager at Delicious Holdings
  • United Arab Emirates - Dubai
  • My current job since February 2014

• Screening and independently handling incoming and outgoing calls.
• Arrange for outgoing mails and packages to be picked up.
• Receive and process incoming and outgoing mails and correspondence.
• Schedule meetings, attend and take notes on each meeting.
• Prepare and organize reports, correspondence and presentations.
• Provide administrative and clerical support to departments or individuals.
• Maintain CEO’s calendar - Plan & schedule meetings, teleconferences & travels.
• Make online payments such as Dewa, Mobile bills and Salik topup.
• Prepare cheques and maintain records of all credit card payments.
• Independently correspond to emails that are received.
• Follow up on official reimbursements and necessary payments.
• Coordinate travel and hotel accommodations and airport transfers.
• Prepare itineraries, compile travel vouchers and prepare travel LPO’s.
• Prepare and maintain CEO’s expense report.
• Create, transcribe and distribute meeting agendas and minutes.
• Handle sensitive/ confidential matters in accordance with the company’s policy and instructions.
• Maintain and update data of HR & ADMIN departments.
• Create invoices, filing receipts and dealing with all financial documentations.
• Order and maintain stationery, pantry and office equipment supplies.
• Maintain an effective filing system for quick retrieval of documents as and when required.
• Prepare confidential letters and keep records of all sensitive documents.
• Organize events, provide administrative tasks for various events & volunteer activities.
• Minute taking and distribution of minutes at project meetings as required.

Administrative Assistant/ Secretary at Paper Product’s International
  • United Arab Emirates - Dubai
  • February 2011 to June 2013

• Attending and directing calls.
• Receive and process incoming and outgoing mails & correspondence.
• Independently correspond to emails that are received.
• Coordinate with suppliers, prepare quotes, prices, purchases, follow ups etc.
• Assist accounts department in different office activities.
• Oversee the provision of assistance for conferences and meetings as required.
• Lead and manage the administration team for improvement and development in the organization.
• Organize and store paperwork, documents and computer-based information.
• Order and maintain stationery, pantry and office equipment supplies.
• Schedule appointments/ Interviews and arrange for meeting rooms.
• Arrange hotel accommodation & conference facilities.
• Coordinate travel arrangements for staff/ prepare LPO’s.
• Draft letters to consulates, clients etc.
• Maintain and implement office system.
• Maintain an effective filing system for quick retrieval of documents as and when required.
• Make special arrangements for office events/ functions.
• Follow up on official reimbursements and necessary payments.
• Maintain and update data of HR & ADMIN departments.

HR Coordinator at SPX Flow Technology
  • United Arab Emirates - Dubai
  • July 2010 to September 2010

• Make travel bookings/ prepare LPO’s.
• Maintain daily filing and keeping records.
• Maintain employees leave/ salary database.
• Schedule appointments/ Interviews & arrange meeting rooms.
• Prepare different files for finance & HR department.
• Draft letters to Consulates, clients, salary certificate loan etc.
• Keep track of business travel expenses.
• Prepare headcount on monthly basis.
• Keep records of incoming and outgoing mails.
• Order and maintain stationary & pantry items.
• Maintain files of signed contract letters/ job description of employees.
• Maintain a sheet of all employee’s passport & visa expiry dates.
• Prepare different sheets on excel.
• Make arrangements for events.

Administrative Assistant at Baker Hughes
  • United Arab Emirates - Dubai
  • May 2010 to June 2010

• Attending and directing calls.
• Receive and process incoming and outgoing mails & correspondence.
• Drafting letters to consulates, clients etc.
• Handle/ filing of the whole department.
• Maintain database of contacts.
• Prepare different files for tenders.
• Schedule meetings/ Interviews & arranging meeting rooms.

Customer Services Representative at Warid Telecom
  • Pakistan - Karachi
  • July 2007 to December 2009

• Handle inbound calls of customers.
• Provide knowledge to customers about different packages, rates, tariff etc.
• Attend different sessions on new tariffs.

Front Office/ Administrative Assistant at Lakson Tobacco Group of Companies
  • Pakistan - Karachi
  • June 2005 to June 2007

• Open, sort and distribute incoming correspondence.
• Attend and direct calls.
• Order and maintain stationery and office equipment supplies.
• Maintain electronic and hard copy filing system.
• Assist in resolving any administration problems.
• Provide general administrative and clerical support. Including mailing, scanning and faxing.
• Prepare and modify documents including correspondence, reports, drafts, memos and emails.

Education

Master's degree, Marketing
  • at Middlesex University
  • October 2018

Specialties & Skills

Time Management
Team Player
Entrepreneurship
Multitasking
Leadership
ADMINISTRATION
CLERICAL
CUSTOMER RELATIONS
DOCUMENTATION
EDITING
FINANCIAL
GESTIóN DE ARCHIVOS
HUMAN RESOURCES
INTERNET SOFTWARE

Languages

English
Expert
Urdu
Expert

Training and Certifications

MBA Applied Learning Experience Milan International Field Trip (Training)
Training Institute:
Middlesex University Dubai
Date Attended:
January 2018
MBA Executive Skills Development in Entrepreneurship Projects (Training)
Training Institute:
Middlesex University Dubai
Date Attended:
January 2018
MBA Executive Skills Development in Marketing Projects (Training)
Training Institute:
Middlesex University Dubai
Date Attended:
January 2018
MBA Executive Skills Development in Managing Projects (Training)
Training Institute:
Middlesex University Dubai
Date Attended:
January 2017
Customer Excellence (Training)
Training Institute:
Narejo Human Resources
Date Attended:
January 2009
MBA Executive Skills Development Coaching for Performance (Training)
Training Institute:
Middlesex University Dubai
Date Attended:
January 2017

Hobbies

  • Event Management, Team building activities, Marketing events