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Suana Musabegovic , account manager marketing

Suana Musabegovic

account manager marketing·QGrabs

Qatar

Master's degree, MBA

Work experience

Total years of experience: 8 years, 2 months

account manager marketing

October 2023 - Present

QGrabs

Doha, Qatar

October 2023 - Present

- Working closely with restaurants, hotels, clinics, beauty and spa salons in Qatar; increasing businesses growth trough specific marketing platforms and strategies.
- Building and maintaining strong, long-lasting customer relationships.
- Overseeing customer account management, including negotiating contracts and agreements to maximize profit
- Developing trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Preparing reports on account status
- Collaborating with sales team to identify and grow opportunities within territory

Company industry:
Marketing
Job role:
Marketing and PR

Account specialist

February 2022 - Present

Digital Silk

North Miami, United States

February 2022 - Present

Accounts Receivable/Account Manager
DIGITAL SILK •JAN/2020-Current; Miami USA, based in Serbia

- Working closely with clients to make sure to close the contract according to client needs and fulfill the contract obligations.
- Assure that client has all the information regarding services and products that company offers; technology we use for that account.
- Maintaining up-to-date billing system.
- Generating and sending out invoices.
- Processing and recording transactions.
- Following up on, collecting and allocating payments.
- Monitoring customer account details for non-payments, delayed
payments and other irregularities
- Following established procedures for processing receipts, cash...
review AR aging to ensure compliance
- Maintaining accounts receivable customer files and records - Reviewing AR aging to ensure compliance.

Company industry:
IT Services
Job role:
Information Technology

marketing and sales specialist

December 2018 - March 2020

Dimara International

Dubai, United Arab Emirates

December 2018 - March 2020

Establishing luxury fashion, fragrance and cosmetic brands into
hospitality industry in terms of hotel supplies including amenities,
accessories and branded linen.
- Managing and developing brands portfolio and growth strategies.
- Developing bespoke collections and brand stories for unique
properties and projects
- Social media marketing - developing a distinct online presence
by attracting high numbers of internet followers through social
media channels such as Facebook (business manager), Twitter,
YouTube and Instagram.
- Creating and managing all published images, videos and written.
- Managing organization’s website, attracting new and old
customers through Google ADS tools. - Organizing Events such as
marketing campaigns, product lunches, brand promotion activities

Company industry:
Hospitality & Accomodation
Job role:
Marketing and PR

marketing and sales specialist

February 2017 - December 2018

Bluefin Trading LLC

Dubai, United Arab Emirates

February 2017 - December 2018

Handling 47 shops of existing Clients (Carrefour, Spinneys, zoom
etc.)- Creating Monthly Promotions, Deals, Vouchers, in order to
increase sales and meet the targets
- Social media and E commerce platforms - Digital Marketing and
Online Sales
- Tracking sales and targets (deciding about monthly stuff
incentives and rewards). - Identifying more opportunities for
growth and working closely together with the respective business
development & category managers. - Coordinating with Design
department on lead generation.

Company industry:
FMCG
Job role:
Marketing and PR

Ass desk manager

June 2015 - January 2016

Harbor Hotel, USA

United States

June 2015 - January 2016

Overseeing all aspects of hotel operations, including human resources, guest services, facilities maintenance and finance and accounting, greeting guests and visitors, answering questions, accepting reservations, checking guests in and out on the hotel's computer system and processing guest payments.

Company industry:
Hospitality & Accomodation
Job role:
Administration

Education

ENEB (European Business School of Barcelona) - Barcelona, Barcelona provincia

February 2024

February 2024

Master's degree, MBA

Spain

GPA (rating): Excellent

GPA (rating): Excellent

Comprehensive studies in Finance, Accounting, and Business Management Specialized knowledge in Strategic Planning, Marketing, and Human Resources Management Developed skills in Project Management, Leadership, and Decision-Making Focused on practical applications of financial analysis and corporate strategy

University of Cambridge

September 2019

September 2019

Diploma, It Business and Management

United Arab Emirates

GPA (percentage): 80%

GPA (percentage): 80%

Online Courses -IT Business and Management - Certified Cambridge International A&AS Level Computer Science Microsoft Certified Professional, MCSA/MCSE/MCSD/MCTS/MCPD, Adobe Certified Associate, Adobe Certified Expert - Google AdWords and Google Analytics

Faculty of Law, University of Sarajevo

July 2015

July 2015

Bachelor's degree, Civil Law

Bosnia and Herzegovina

GPA (percentage): 8%

GPA (percentage): 8%

The School of Law curriculum is challenging and intellectually demanding.

Skills

IT Sales
Expert
IT Sales
Expert
B2B Marketing
Expert
B2B Marketing
Expert
Event Management
Expert
Event Management
Expert
Social Media
Expert
Social Media
Expert
Presentations
Expert
Presentations
Expert
Ielts
Expert
Ielts
Expert
Strong Customer Service
Expert
Strong Customer Service
Expert
IT Skills, Microsoft Office
Expert
IT Skills, Microsoft Office
Expert
Quick Learner
Expert
Quick Learner
Expert
Negotiations
Expert
Negotiations
Expert
Volleyball
Expert
Volleyball
Expert
Good Organisation
Expert
Good Organisation
Expert
Responsibility
Expert
Responsibility
Expert
Teamwork skills
Expert
Teamwork skills
Expert
IT Sales
Expert
IT Sales
Expert
B2B Marketing
Expert
B2B Marketing
Expert
Event Management
Expert
Event Management
Expert
Social Media
Expert
Social Media
Expert
Presentations
Expert
Presentations
Expert

Languages

English

Expert

Bosnian

Native Speaker

Spanish

Intermediate

Russian

Intermediate

Training and Certifications

Certifications
It Business and Management

Hobbies and interests

Volleyball, Skiing, Reading, Hiiking, Music..

- National Moot Court Competition Organizer: Embassy of the United States. - Regional Moot Court Competition in Human Rights Organizer: Civil Right Defenders EU - European Youth Summit: 100 For The Next 100 In The Danube Region Organzer: Forum Alpbach Network Sarajevo; B&H