Gwendoline Ambe Nchang

 Assisted customers in selecting fine jewelry pieces,
providing personalized recommendations based on
preferences and budget
 Delivered high-quality customer service to ensure a luxury
shopping experience and build long-term client relationships
 Achieved and exceeded monthly sales targets through
effective selling techniques and product knowledge
 Handled cash, card, and digital transactions accurately using
POS systems
 Maintained visual merchandising standards, ensuring display were attractive and aligned with brand image.


 Recognition and Awards: Received recognition and awards
for outstanding performance, including Employee
of the Month awards, in acknowledgment of dedication,
hard work, and contribution to the success of the store.
 Achieved daily sales by promoting and suggesting
other product options.

 Managed point-of-sale operations efficiently, handling cash
and card transactions with precision and professionalism.
 Resolved customer inquiries and concerns effectively,
maintaining a calm and courteous demeanor under pressure
• Collaborated with team members to achieve monthly sales
targets and ensure a welcoming shopping environment.
• Addressed customer inquiries and resolved complaints
professionally to maintain customer satisfaction
• Supported promotional campaigns and special sales events to drive sales revenue.