Aftersale Manager
Al Futtaim Motors
مجموع سنوات الخبرة :8 years, 1 أشهر
Monitor workshop efficiency & completing monthly target of workshop.
Create & presents the Annual Budget & Action Plan to the management.
Monitor Lexus, Toyota & Hino ( Trucks ) Customer Service Marketing activity & submit the Action Plan to the management.
Monitor of credits Customers of their due payments.
Creates & dispatch Service reminders for customer retention.
Customer handling & resolve their concerns.
To create all additional work estimate thru the SAP system.
Follow up & deliver the customers vehicles on time.
Provide training on SAP system of new staff.
Monitor Service Advisors activities & guide.