Habib Ahmed

Aftersale Manager at Al Futtaim Motors

• United Arab Emirates
• December 1998 to December 2006

 Monitor workshop efficiency & completing monthly target of workshop.
 Create & presents the Annual Budget & Action Plan to the management.
 Monitor Lexus, Toyota & Hino ( Trucks ) Customer Service Marketing activity & submit the Action Plan to the management.
 Monitor of credits Customers of their due payments.
 Creates & dispatch Service reminders for customer retention.
 Customer handling & resolve their concerns.
 To create all additional work estimate thru the SAP system.
 Follow up & deliver the customers vehicles on time.
 Provide training on SAP system of new staff.
 Monitor Service Advisors activities & guide.