Marketing Expert
Orange Jordan
Total years of experience :14 years, 9 Months
Presenting all offers to the GCEO and the Chief Officers board for each life cycle of the product.
Developing all data services such as SMS, WAP, GPRS, MMS, Streaming, Voice and IVR services.
Managing the implementation of new products/ services in co-ordination with all departments involved.
Idea generating/ studying potential suppliers' proposals/ studying market potential.
Generating ideas and projects to increase revenues, or position Orange
Managing new product launches.
Managing data services offering.
Creating and implementing new services to offer customers.
Managing VAS Services projects for all data, content and IVR services.
Post launch analysis for each product to ensure profitability and take the right action needed to enhance its growth.
• Monitoring and analysing market trends.
• Studying competitors' products and services.
• Exploring ways of improving existing products and services, and increasing profitability.
• Identifying target markets and developing strategies to communicate with them
• Preparing and managing marketing plans and budgets.
• Managing the production of promotional material.
• Liaising with other internal departments such as sales and distribution.
• Producing reports to monitor results.
• Presenting findings and suggestions to company directors or other senior managers.
• Travelling to trade shows, conferences and sales meetings.
• Supporting and managing the sales and marketing team.
Major Responsibilities:
• Bringing in new leads.
• Following up on new and existing clients and referrals.
• After-sales customer service to ensure clients are satisfied with the service.
• Translating movies and Television programs
Major Responsibilities:
• Assisting the General Manager in generating club revenue through achieving sales targets.
• Providing an excellent service to both existing and potential new members.
• Generating interest in the club through sales leads.
• Making appointments to ensure that membership sales are achieved and targets are met.
• Maintaining an open line of communication with all department heads.
• Attending daily meetings with the General Manager and when requested, attending monthly sales launch meetings set by the Regional Sales and Marketing Manager.
• Responsible for assisting the Membership Manager with planning and preparing weekly promotion and sales plans.
• Setting daily goals, ensuring that the number of referrals from all customer contacts are fully maximized.
• Ensuring that the club is fully marketed through outreach and local public relations, by organizing monthly members’ evenings to enhance the members experience and weekly flyer distribution to help reduce membership attrition.
• Ensuring that all sales reports and daily action plans are completed in a timely manner.
• Was handling all the articles, tips and votes which were to be put on the portal www.sehetna.com on a joint project between the Ministry of Health and the company.
• Translating any article from Arabic to English and vice versa.
• Writing articles and tips concerning health for all ages.
• Writing Arabic articles and features for Royal Wings Magazine and Oryx Magazine.
• Distributing jobs to translators and Arabic copywriters, following up with all outsourcing assignments and making sure deadlines are met.
• Writing material for corporate literature and creative text in Arabic and English language such as brochures, slogans, ads, radio commercials, and other documents for advertising companies and other private and public owned companies.
• Conducting research for all materials.
2011 – 2013 University of Cardiff Metropolitan, London School of Commerce – Masters of Business Administration (MBA), London, England
May 2007: “The Cervantes Institute” Certification Received the certificate on the Spanish Literature Day at the University of Jordan, for participating in the convention
• May 2000: DELF (Diplome D'etudes en Langue Francaise) Degree Certificate, France Attained A1/A2 DELF levels at The Rosary College School, after undergoing elementary education in the French language. • January 2000 : Literary Excellence acknowledgment Ranked 3rd among the Kingdom’s participants in the competition of the short story writing in high school.