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Hadi Joudi, Customer Service Executive

Hadi Joudi

Customer Service Executive·Emirates Islamic Bank

United Arab Emirates

Bachelor's degree, Bachelor in Business Administration

Work experience

Total years of experience: 23 years, 3 months

Customer Service Executive

December 2012 - Present

Emirates Islamic Bank

Abu Dhabi, United Arab Emirates

December 2012 - Present

Interact with customers, provide information about products or services, handle general questions and complaints.

Company industry:
Banking
Job role:
Customer Service and Call Center

Sales representative

January 2005 - September 2012

NOKIA

Lebanon

January 2005 - September 2012

Selling and maintenance of mobiles
Western Union Agent (Online Money Transfer)

Company industry:
Telecommunications
Job role:
Sales

Property Maintenance Manager

January 2009 - January 2011

Chbanieh, Lebanon

Lebanon

January 2009 - January 2011

Property Maintenance Manager
Arabian Real Estate Supervise maintenance staff and maintain all common areas.
Daily contact with residents and overall upkeep of large multi-family properties.
Developing and maintaining relationships with vendors and negotiating pricing.

Company industry:
Facilities & Property Management
Job role:
Management

Sales Manager

January 2004 - December 2005

Motor Gear Company

Saidon, Lebanon

January 2004 - December 2005

Sales Manager in Motor Gear Company for selling and buying cars in Lebanon. Playing a major role in preparation and sales negotiations.
Supervising and Setting Internal policies and dealing with the
Market and VIP clients

Company industry:
Automotive Dealership & Distributor
Job role:
Sales

Sales

January 2003 - January 2004

JOUDI Shoes

Saidon, Lebanon

January 2003 - January 2004

Sales associates in JOUDI Shoes (Saida- Lebanon)
Shop owned by own family

Company industry:
Business Support Services
Job role:
Sales

Education

C & E American University

April 2004

April 2004

Bachelor's degree, Bachelor in Business Administration

Lebanon

(Accounting Major) Accounting courses: ACC1-ACC2- Intermediate accounting- Advanced accounting-Cost accounting- Income tax accounting1-Income tax accounting 2- Auditing. Finance courses: Financial management 1- Financial management 2- International financial management.

National Evangelical Institute for Girls &Boys

July 2001

July 2001

High school or equivalent,

Lebanon

(National Evangelical Institute for Girls &Boys) Sidon, Lebanon

Seidon Secondary School

January 1992

January 1992

High school or equivalent,

Lebanon

• 1987-1992 Seidon Secondary School

Skills

Accounting
Expert
Accounting
Expert
Sales Coordination
Expert
Sales Coordination
Expert
Finance Sector
Expert
Finance Sector
Expert
Customer Service
Expert
Customer Service
Expert
AND SALES
Expert
AND SALES
Expert
BUYING
Expert
BUYING
Expert
BUYING/PROCUREMENT
Expert
BUYING/PROCUREMENT
Expert
CLIENTS
Expert
CLIENTS
Expert
MAINTENANCE
Intermediate
MAINTENANCE
Intermediate
MONEY TRANSFER
MONEY TRANSFER
MULTI-FAMILY
Expert
MULTI-FAMILY
Expert
PRICING
Expert
PRICING
Expert
SALES
SALES
SALES REPRESENTATIVE
SALES REPRESENTATIVE
Accounting
Expert
Accounting
Expert
Sales Coordination
Expert
Sales Coordination
Expert
Finance Sector
Expert
Finance Sector
Expert
Customer Service
Expert
Customer Service
Expert

Languages

Arabic

Expert

English

Expert