Hady Daaboul

Technology Manager at DHA

• United Arab Emirates
• My current job since October 2014

Responsible of the entire IT infrastructure (Including but not limited to).
o Datacenter.
o Networking.
o Telephony.
o Nurse call.
o Call Center.
o Active Directory.
o Office 365 including SharePoint and Online Exchange.
o Security.
* Responsible for Software Implementation, Training, Development and Troubleshooting.
o Train End Users on all software based on the department they belong.
o Responsible for the Implementation of new modules, collecting requirements and customize
applications based on departments and user needs.
o Installing updates released by the development company.
o Preparing the environment for using the software that includes servers and client’s configurations.
o Extracting Reports and KPIs required from quality department,

• June 2009 to September 2009

Planning and conducting cross-browser usability testing against W3C.

• to

a team of three developers and a client support officer; Develop, teach, track and maintain the
development process of any new module.
* Responsible for developing new modules, maintaining and enhancing system modules, creating new
algorithms to optimize complex applications that have to deal with huge data.
* Make sure that all team members get involved in every project that the company has, so the delegation
process would be smooth and sharing of knowledge would strengthen the team as a whole.
* Testing and validating work produced as part of the development process before deploying to live servers.
* Working with a multi-disciplinary team to convert business needs into technical specifications
* Working as a data analyst role and with business intelligence applications.
* Documenting features, technical specifications & infrastructure requirements.
PROJECTS
* E-Claims Application
Planned and developed an application that is used to prepare e-claims as per HAAD XML Schema. The
application can be used on the cloud by several facilities where each facility will have the ability to create
encounters, fill up diagnosis, activities and observations, create a claim submission, download the xml file,
and finally test then produce.
* Medical Records Tracker
Planned and developed a medical records portal that was used between clinics and Medical Records
Department that manages the flow of a physical file and organizes the request of a file from the medical
records Department.
* Institute Management System.
Planned and leaded the development of an institute management system that covers all educational institutes
with small college daily tasks and needs. It includes Certificates, Courses, Candidates and Instructors
Management .The system has its own accounting module that manages all the accounting part that deals with
tuition fee types and fees, Student Payments and Dues with a plenty of reports that allows an institution to
assess and restudy their business, education and financial plans. The system is a mobile compatible,
Multilanguage, multi-theme and it also has the ability to work on cloud. Each institution has its own account
that allows it to manage its own resources all centralized in a one database as well as licensing and
customizing features for each account all within the same server, database and source code.
* Summit -Test Manager & Survey Solution.
Designed and developed a test manager system for electronic exams (also known as CBA - Computer-Based
Assessment, CBT - Computer-Based Testing or e-exam) that enables educators and trainers to author,
schedule, deliver, and report on quizzes, tests and exams.
* Storm - University and Campus Management.
Designed and developed a complete university CMS that covers all University details from basic setup issues
of courses and majors into a student portal system to an instructor Portal system in addition to an online
registration Module and other modules to be presented on demand. The System is successfully used by
several universities in different Arab Countries. The system was developed under the supervision of
development and implementation manager and it was a plan of deploying the next version of an already built
solution before being employed in the company.
* Payroll System.
Developed a complete payroll and HR system that covers all Tasks of company management and payroll
Process according to Lebanese official standards in laws and regulations. This system contains an HR Part and
staff portal that tracks the career of a member in a company. The project was done by a team of 4 within
2months, and it’s now successfully used by its end users.
* Freelance-Developed Several websites including business, News, e-commerce, Social networking and
Personal portfolios for different sectors in the market. (Available Upon request).
* Cargo Management System.
Developed a shipping and logistics solution that enables companies to lower transportation management
costs, streamline operations, and reduce the risk of late shipments. Web-based application that lets the user
plan, process, monitor, and share multiple carrier shipment information online - from making bookings and
customs filings through cargo tracking to generating invoices.