Business Development Manager
A.B.S Courier & Freight Systems
Total years of experience :16 years, 8 Months
-Strategic Planning, Commercial Management.
- CRM., Strategic Sales Management & Training & Employee Development.
- Customer orientation & Building and leading teams.
- As Marketing Manager I take an active part in setting/discussing the company corporate strategies and leading business plans.
- To formulate the main strategies for marketing, CRM and various sales channels; corporate, retail, key account, all over the country.
- To set the company budget grounded on economic studies, market potential, industry trends as well as company own historic data using appropriate techniques for the same.
- To develop and implement the strategic sales plan with a focus on brand, propositions and communications.
- To achieve top line and bottom line set objectives in line with budget/forecast commitments.
- Design new product/service according to market and business needs, develop and implement associated marketing and sales plan for positioning and profit making.
- To fully manage the 16 own offices all over the country.
- Deliver sales trainings to the various channels; to sales professionals to upgrade their knowledge, skill and attitude.
- To manage the inter-functional interfaces between Sales, CRM and all other departments to determine and agree overall company capabilities in relation to customer needs and resolve customer issues for customer retention.
- Monitor market and competition situation and take appropriate actions in order to act on business risk within the framework of the current strategies.
- Develop CRM’s business plans for supporting customer retention strategies to achieve customer satisfaction and lowest cost.
Responsibilities:
• Business Development of Subsidiaries: assist superiors in managing the marketing & business development plans of subsidiaries; develop new businesses for existing and future subsidiaries and to maintain proper level of growth in sales and market penetration.
•Gathering Market Information: Assists Superiors in researching market trends and economic developments to identify target market for all assigned businesses.
•Customer Relationships: Establishes, develops & maintains effective relationships with existing and potential customers. Source prospective client opportunities by capitalizing on networking and referrals.
•Products & Services Portfolio: Studies Market opportunities and prepares reports on enhancement on products and projects portfolio.
•Sales: Initiate customer sales and have a priority to meet monthly sales / business target figures & objectives.
•Communication & Branding: Works closely with the Marketing & Public Relations Officer and their activities on projects potential customers and engage customer interest in turn developing new client relationships.
•Pricing: Assists superiors in developing the Pricing strategy for products and projects to realize revenues as per the business & financial plans.
•Business Analysis: Report competitor information and determine projects progression accordingly.
•Planning & reporting: participate on development of plans and reports on relative areas.
•Making market research & preparing feasibility studies.
•Strategic Products Planning, Creating and Establishing processes.
•Existing Products’ Processes Re-engineering.
•Following Strategic projects :-
1. Digital Printing.
2. Electronic Archiving.
3. Logistics Project (PDC) - etisalate logistics.
4. Banking Services (Transportations, Logistics, Personal Deliveries…).
•Preparing Specification RFPs, Vendors ‘negotiations, Proposals’ analysis, Making POs.
•Handling major tenders, pricing, preparing proposals, establishing SLAs and Contracts.
•Building & Training Team Works.
Responsibilities:
•To set the company budget grounded on economic studies, market potential, industry trends as well as company own historic data using appropriate techniques for the same and achieve top line and bottom line set objectives in line with budget/forecast commitments.
•To determine the sales business plan and objectives for the Sales Executives, ensuring that all business plans are re-enforced at all levels and deliver sales training to the various channels; to sales professionals to upgrade their knowledge, skill and attitude to leverage their coaching, mentoring and advising capabilities further to the overall competency level.
•Manage and develop the existing and potential customer base through the sales channels in order to achieve profitable revenue growth and maximize market share and Manage the cost of sales for the customers allocated to respective sales channels and manage the inter-functional interfaces between Sales and all other departments to determine and agree overall company capabilities in relation to customer needs and resolve customer issues.
Responsibilities:
•Achieving my quarterly-Annual Goals), Recommend proper sales people to work within TNT Egypt.
•Help Global TNT sales in following up on sales leads and closing business for (big Fish) in Egypt.
Responsibilities:
•Responsible of maximizing revenue from Heliopolis area (the biggest FedEx revenue territory).
•Gaining new customers, reactivate dormant ones and doubled my revenues within one and half year.
•Activating Delta area were most of textiles factories.
Responsibilities:
•Visiting existing customers (Pharmacies), selling all products range within existing accounts.
•Educating new customers Coo’s payment terms, invoice format and collecting invoices.
