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hadya rabie, executive assistant to MD

hadya rabie

executive assistant to MD·ECCO Gulf

Qatar

Bachelor's degree, computer Science

Work experience

Total years of experience: 18 years, 8 months

executive assistant to MD

November 2014 - June 2021

ECCO Gulf

Doha, Qatar

November 2014 - June 2021

please refer to resume

Company industry:
Human Resources Outsourcing
Job role:
Administration

Business Development & Marketing manager

November 2006 - August 2007

AL MAADI GROUP

Egypt

November 2006 - August 2007

November 2006 - August 2007
AL MAADI GROUP
Business Development & Marketing manager
• Identifying new business opportunities in markets & monitoring competition.
• Performing all analysis related to the feasibility & probability of the success of the market expansion.
• Providing direction in business expansion based on experience and understanding of company's business procedures and legal requirements.
• Selecting & appointing business partners.
• Performing & updating all sales & stock reports & identifying the rolling forecasts for our suppliers.
• Introducing a marketing plan for 2 or three years.
• Supervising my team during all stages of any events.

Company industry:
Civil Engineering
Job role:
Marketing and PR

Business Development Manager

November 2005 - May 2006

UNIVERSE TRADING COMPANY

France

November 2005 - May 2006

November 2005 - May 2006
UNIVERSE TRADING COMPANY
FLASH TOURS GROUP
Business Development Manager
• Identifying new business opportunities in markets & monitoring competition.
• Performing all analysis related to the feasibility & probability of the success of the market expansion.
• Providing direction in business expansion based on experience and understanding of company's business procedures and legal requirements.
• Designing and implementing market intelligence systems.
• Selecting & appointing business partners.
• Performing & updating all sales & stock reports & identifying the rolling forecasts for our suppliers.

Company industry:
Sales Outsourcing
Job role:
Management

Business Development & Marketing Manager

September 2004 - October 2005

AL MAADI GROUP

Egypt

September 2004 - October 2005

September 2004 - October 2005
AL MAADI GROUP
TRADING & DISTRIBUTION - IMPORT & EXPORT
Business Development & Marketing Manager
• Identifying new business opportunities in markets & monitoring competition.
• Performing all analysis related to the feasibility & probability of the success of the market expansion.
• Providing direction in business expansion based on experience and understanding of company's business procedures and legal requirements.
• Designing and implementing market intelligence systems.
• Selecting & appointing business partners.
• Performing & updating all sales & stock reports & identifying the rolling forecasts for our suppliers.
• Introducing a marketing plan for 2 or three years.
• Supervising my team during all stages of any events.

Company industry:
Civil Engineering
Job role:
Marketing and PR

Manager& Director

August 2003 - September 2004

LOONEY TUNES PRESCHOOL

Egypt

August 2003 - September 2004

August 2003 - September 2004
LOONEY TUNES PRESCHOOL Cairo, EG
Manager& Director
• Set up an efficient office system and managed all office duties
• Responsible for major decision making.
• Meeting parents & new comers.
• Set up the children's curriculum through out the year.
• Directing the teachers on their duties, responsibilities and teaching methods.
• Responsible for recruiting foreign & qualified staff.
• Follow up on staff assignments.
• Responsible for setting the salaries, incoming & outgoing costs and also deductions for the staff.
• Responsible for setting a meeting between partners of the organization.
• Supervising & marking the children's monthly reports.
• Meeting the parent's needs & inquiries.

Company industry:
Primary, Prep, & Secondary School
Job role:
Management

Assistant manager & English head teacher

December 2002 - August 2003

STEPPING STONES NURSERY Cairo, EG

Egypt

December 2002 - August 2003

December 2002 - August 2003
STEPPING STONES NURSERY Cairo, EG
Assistant manager & English head teacher
• Responsible for minor decision making.
• Set up the teacher's curriculum for the academic year.
• Holding meetings with staff members and reporting to the director.
• Follow up on staff assignments.
• Subbing for the director when not available and meeting the nursery's needs as a director.
• Dealing with minor & major problems also finding solutions for these problems.
• Supervising the teacher's reports for the children in class.
• In charge of receiving the parents inquiries & comments.

Company industry:
Primary, Prep, & Secondary School
Job role:
Management

Teacher

March 2000 - December 2002

TOM & JERRY KIDS NURSERY Cairo

Egypt

March 2000 - December 2002

March 2000 - December 2002
TOM & JERRY KIDS NURSERY Cairo, EG
Teacher
• Teaching the children the given pre-planned curriculum for the academic semester.
• Teaching behaviors.
• Teaching them how to depend on themselves.
• Teaching them how to create from their own imagination.

Company industry:
Primary, Prep, & Secondary School
Job role:
Teaching and Academics

Customer service agent

July 1996 - January 1999

DHL (COURRIER SERVICE)

Cairo, Egypt

July 1996 - January 1999

July 1996 - January 1999
DHL (COURRIER SERVICE) Cairo, EG
Customer service agent
• Answering to customer's inquiries.
• Telephone behavior.
• Responsible for solving the client's problems.
• Sending & updating the packages route with the client.
• Being in contact with the client face to face at the front desk.
• Proper packaging of the packages according to priority & fragility.
• Introducing customer's comments & reporting it to our department manager during monthly meeting for the staff members.

Company industry:
Shipping
Job role:
Customer Service and Call Center

Administrative assistant

January 1994 - April 1996

SAMIR FAHMY GROUP Cairo

Cairo, Egypt

January 1994 - April 1996

January 1994 - April 1996
ENG. SAMIR FAHMY GROUP Cairo, EG
(UNIFERT INT'L & TIBAH CHEMICALS)
Administrative assistant to the chairman (Eng. Samir Fahmy)
• Setup an efficient office system and managing all office operations.
• Responsible for minor decision making.
• Follow up on staff assignments.
• Handling basic secretarial duties.

Company industry:
Other Business Support Services
Job role:
Administration

Education

Alson Institute for Tourism & Hotels

January 1997

January 1997

Bachelor's degree, computer Science

Egypt

1997 Alson Institute for Tourism & Hotels B.S, computer Science

Victory College in Maadi

January 1993

January 1993

High school or equivalent, Secondary Education

Egypt

1993 Victory College in Maadi, Cairo Secondary Education.

British Gulf English School

January 1985

January 1985

High school or equivalent, Primary Education

Kuwait

1985 British Gulf English School, Kuwait Primary Education.

Skills

ANSWERING
Expert
ANSWERING
Expert
BUSINESS DEVELOPMENT
Expert
BUSINESS DEVELOPMENT
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
FORECASTS
Expert
FORECASTS
Expert
FRONT DESK
Expert
FRONT DESK
Expert
PACKAGING
Expert
PACKAGING
Expert
TEACHING
Expert
TEACHING
Expert

Languages

Arabic
Expert
English
Expert
French
Beginner

Training and Certifications

Training
DHL customer service agent
DHL courier service
Simultaneous interpretation
American university in Cairo