PRODUCTION
SOMEPRA
Total years of experience :18 years, 5 Months
Leading, coaching and developing a large work team to accomplish operational objectives.
Identifying, diagnosing and resolving operational, manufacturing and maintenance problems within deadlines.
Establishing and maintaining acceptable quality levels for all assigned products.
Interpreting and developing reports including standard operating procedures.
Setting and controlling operational budgets.
Successfully recruited and developed specialist after-sales management team, supporting the strategic vision of the group.
Coordination of human, technical and financial and implementation of business growth plan
Identification and monitoring of objectives and the activity budget
Monitoring guarantees
Supervising own administrative service activities
Supporting the sales force
Monitoring the activity (data collection, comprehensive monitoring dashboards Business)
Direct, develop and control resources with the object to achieve a high level of customer satisfaction
Dealing with dissatisfied customers and managing complaints
Defining and planning management workshops daily
Participating in business development
Supplying spare parts
Managing spare parts store
Achievements:
Established new workshop for passenger and commercial vehicles in Tunis
Increased parts sales
Leading, coaching and developing a large work team to accomplish operational objectives.
Identifying, diagnosing and resolving operational, manufacturing and maintenance problems within deadlines.
Establishing and maintaining acceptable quality levels for all assigned products.
Interpreting and developing reports including standard operating procedures.
Setting and controlling operational budgets.
Overseeing the production process.
Agreeing weekly production plans and targets.
Managing production budgets and costing.
Implementing best practice production and manufacturing methods.
Managing the movement of goods into and out of production facilities
Making sure that products are produced on time and are of good quality.
Administrating production costs, billing reports and budgets.
Identifying staff training needs.
Attending daily operations meetings.
Making sure that staff comply with all workplace health and safety regulations.
Introducing innovative manufacturing processes.
Selecting, ordering and purchasing materials.
Determining quality control standards. FMEA, QRQC, 5M, 5S, PPM, TRS ....
Maintaining production equipment.
TRAINER IN AUTOMOTIVE SPECIALTY
Overseeing all staff scheduling, time off requests and employee overtime.
Adjusting production schedules to meet rising demand.
Writing up instructional and procedure manuals for staff to follow.
Scheduling personnel and equipment to reduce bottlenecks and problems.
Determining quality control standards FMEA, R & R, EFFICIENCY
Develop, manage and control the technical activities related to vehicles.
Optimization, planning and scheduling maintenance.
Update the technical documentation and ensure its availability to heads of workshops and group leaders.
Supervise the staff attached to the technical department.
monitoring he unit of production