Hafsa Ibtsam, Document Controller

Hafsa Ibtsam

Document Controller

Fetchr

Location
United Arab Emirates - Sharjah
Education
Bachelor's degree, Science
Experience
5 years, 10 Months

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Work Experience

Total years of experience :5 years, 10 Months

Document Controller at Fetchr
  • United Arab Emirates - Dubai
  • January 2018 to September 2021

1. Create, organize, and maintain physical and electronic documents, including waybills, shipping invoices, delivery receipts, and other shipping related records.
2. Implement efficient filing systems to ensure easy retrieval and secure storage of documents.
3. Accurately input shipping information into the company database.
4. Verify and cross-check data for completeness and accuracy.
5. Maintain an up-to-date and organized record of shipping and delivery schedules, tracking numbers, and customer information.
6. Archive and store historical documents in accordance with company policies.

Customer Service Officer at HABIB BANK LIMITED
  • Pakistan - Islamabad
  • June 2008 to June 2009

1. Develop practical understanding and implementation of internal policies and guidelines in processing of all account opening requests to ensure adherence to bank's risk and compliance policies.
2. Respond and resolve enquiries and problems while ensuring 100% policy and procedural compliance.
3. Assist in opening bank accounts and cross sell other available banking products.
4. Enhance business by continuous review of all dormant/inoperative relationships for making accounts active and beneficial.

Data Processing Specialist at HABIB BANK LIMITED
  • Pakistan - Islamabad
  • June 2007 to June 2008

1. Maintains database by entering new and updated customer and account information.
2. Processes customer and account source documents by reviewing data for deficiencies.
3. Maintains data entry requirements by following data program techniques and procedures.
4. Verifies entered customer and account data by reviewing, correcting, deleting, or reentering.

Education

Bachelor's degree, Science
  • at University Of The Punjab
  • March 2006

The course included sciences and economics

Specialties & Skills

Time Management
Problem Solving
Customer Service
Effective Communication
Microsoft Office
Quick learner

Languages

English
Expert

Hobbies

  • Interior designing
    Currently free lancing