International call center advisor
Vodafone UK Account
Total years of experience :4 years, 5 Months
Responsilbe for handling all UK billing customers' queries, then joined the webchat for a year and the Global Enterprise service desk for 7 months.
-Responsible for booking flights, cars, and hotel rooms.
-Responsible for exchanging of dates and destinations.
Address: Mahmoud Abdel Alley st., Maryotia, Faisal, Giza. Mobile: 01064521831 Education and courses: - Graduate of Ain Shams University, The Faculty of Al Alsun 2011, English department, good degree.
- Worked as an English teacher assistant at Queen International School for four months (October 2011 to January 2012) -Worked as a sales representative at Expedia Canada for 7 months (January 2012 to July 2012)
-Attended translation and editing course at Middle East News Agency 2010. Job and work experience: -Currently working as an International Call Centre Advisor at Vodafone UK (17/12/2012 till now)