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Haitham Al Dakheel CILT, Supervisor - Distribution & Warehouse Operations

Haitham Al Dakheel CILT

Supervisor - Distribution & Warehouse Operations·Ministry of National Guard Health Affairs (MNG-HA)

Saudi Arabia

Bachelor's degree, History

Work experience

Total years of experience: 26 years, 10 months

Supervisor - Distribution & Warehouse Operations

May 2005 - October 2025

Ministry of National Guard Health Affairs (MNG-HA)

Dammam, Saudi Arabia

May 2005 - October 2025

Warehouse Supervisor — MNGHA
Saudi Arabia | 2023 - 2025

Led warehouse operations in a high‑demand healthcare environment, ensuring accurate receiving, storage, and distribution of medical supplies. Managed teams, optimized workflows, and strengthened compliance with safety and quality standards.

Key Achievements & Responsibilities:
- Supervised daily warehouse operations covering thousands of SKUs with strict traceability and documentation.
- Achieved 100% inventory accuracy during annual audits through cycle counts and root‑cause analysis.
- Improved workflow efficiency by redesigning storage layouts and optimizing material flow.
- Oversaw HAZMAT handling, medical gases distribution, and expiry/lot control in compliance with healthcare regulations.
- Coordinated with procurement, biomedical engineering, and clinical departments to resolve supply bottlenecks.
- Trained and mentored staff, enhancing performance, safety awareness, and operational discipline.

---

Distribution Supervisor — MNGHA
Saudi Arabia | 2007 - 2025

Managed end‑to‑end distribution operations across hospital departments, ensuring timely and accurate delivery of medical supplies, equipment, and patient take‑home items.

Key Achievements & Responsibilities:
- Directed a multicultural team responsible for distribution to ER, OR, ICU, pharmacy, and administrative units.
- Improved delivery accuracy and reduced delays through route optimization and structured scheduling.
- Implemented KPIs for delivery times, order accuracy, and service quality.
- Strengthened communication between warehouse, nursing units, and supply chain leadership.
- Supported emergency operations, high‑volume periods, and critical shortages with strong leadership.
- Ensured compliance with safety, documentation, and hospital logistics standards.

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Safety Coordinator — MNGHA
Saudi Arabia | 2020 - 2025

Enhanced safety standards across warehouse and distribution operations, ensuring compliance with hospital policies, HAZMAT regulations, and risk‑management protocols.

Key Achievements & Responsibilities:
- Conducted safety inspections, risk assessments, and incident investigations to reduce workplace hazards.
- Implemented safety training programs that improved staff awareness and reduced incidents.
- Ensured proper handling, storage, and transportation of hazardous materials and medical gases.
- Supported disaster‑readiness drills and emergency response planning.
- Collaborated with leadership to update SOPs and strengthen safety culture.

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🏆 Major Projects & Achievements (Across All Roles)

Oracle WMS Go‑Live (LEO Project)
- Supported system transition, data validation, and user training.
- Improved inventory visibility and reduced manual errors.

GTIN (GS1) Implementation — 2023 to Present
- Contributed to barcode standardization and handheld device rollout.
- Enhanced traceability, lot control, and expiry management.

Medical Warehouse Planning & Commissioning — 2023 to Present
- Worked with CFO and cross‑functional teams on layout design, material flow, and compliance.

CBAHI & JCI Reaccreditation — 2024
- Ensured warehouse and distribution compliance with accreditation standards.
- Prepared documentation, SOPs, and safety evidence.

HIMSS EMRAM Stage 6 Achievement — 2022
- Contributed to digital transformation and supply chain readiness.

Disaster Drills & Emergency Preparedness
- Ensured supply chain readiness during hospital‑wide emergency drills.

Tender Committee Participation
- Evaluated vendor proposals, technical specifications, and supply contracts.

Company industry:
Medical Hospital
Job role:
Logistics and Transportation

Customer Service & Collection Officer

September 2004 - May 2005

Aramex

Dammam, Saudi Arabia

September 2004 - May 2005

• Resolved complex client logistics inquiries and managed account reconciliations within a fast-paced global
express network.

Company industry:
Distribution, Supply Chain & Logistics
Job role:
Customer Service and Call Center

Collection Coordinator

January 2004 - January 2005

Abdullatif Alissa Group

Dammam, Saudi Arabia

January 2004 - January 2005

• Managed corporate collection accounts, optimized credit cycles, and improved cash flow cycles.

Company industry:
Automotive Dealership & Distributor
Job role:
Accounting and Auditing

Office Administrator

January 1999 - January 2004

Arab National Bank

Khobar, Saudi Arabia

January 1999 - January 2004

• Streamlined administrative workflows, managed documentation control, and supported branch operational
compliance.

Company industry:
Banking
Job role:
Administration

Education

KING FAISAL UNIVERSITY

January 2016

January 2016

Bachelor's degree, History

Saudi Arabia

Skills

Inventory
Expert
Inventory
Expert
Logistics Management
Expert
Logistics Management
Expert
stock
Expert
stock
Expert
INVENTORY MANAGEMENT
Expert
INVENTORY MANAGEMENT
Expert
LOGISTICS
Expert
LOGISTICS
Expert
Hazmat
Intermediate
Hazmat
Intermediate
receiving
Expert
receiving
Expert
warehousing operations
Expert
warehousing operations
Expert
problem solving
Intermediate
problem solving
Intermediate
operation
Intermediate
operation
Intermediate
mis
Intermediate
mis
Intermediate
supply chain
Expert
supply chain
Expert
warehouse layout
Intermediate
warehouse layout
Intermediate
Project Management
Intermediate
Project Management
Intermediate
Material Handling Equipment MHE
Intermediate
Material Handling Equipment MHE
Intermediate
Communications
Expert
Communications
Expert
Customer Focus
Intermediate
Customer Focus
Intermediate
Supply Chain Management
Expert
Supply Chain Management
Expert
Distribution Management
Expert
Distribution Management
Expert
Warehouse Management
Expert
Warehouse Management
Expert
CUSTOMER SUPPORT
Expert
CUSTOMER SUPPORT
Expert
MATERIALS MANAGEMENT
Expert
MATERIALS MANAGEMENT
Expert
Distribution
Expert
Distribution
Expert
Recall
Expert
Recall
Expert
Warehouse
Expert
Warehouse
Expert
stock control
Expert
stock control
Expert
order
Expert
order
Expert
materials
Expert
materials
Expert
operations management
Intermediate
operations management
Intermediate
planning
Intermediate
planning
Intermediate
supply chain management
Expert
supply chain management
Expert
material handling
Expert
material handling
Expert
logistics management
Intermediate
logistics management
Intermediate
teamwork
Expert
teamwork
Expert
microsoft powerpoint
Expert
microsoft powerpoint
Expert
warehousing
Expert
warehousing
Expert
Administration
Expert
Administration
Expert
Customer Service
Expert
Customer Service
Expert
Warehouse Management
Expert
Warehouse Management
Expert
Management
Intermediate
Management
Intermediate
Inventory Control
Expert
Inventory Control
Expert
Store Management
Expert
Store Management
Expert
Microsoft Office
Intermediate
Microsoft Office
Intermediate
Procurement
Beginner
Procurement
Beginner
Customer Care
Expert
Customer Care
Expert
Inventory
Expert
Inventory
Expert
Team Supervision
Expert
Team Supervision
Expert
DISASTER RESPONSE
Intermediate
DISASTER RESPONSE
Intermediate
E COMMERCE
Intermediate
E COMMERCE
Intermediate
EMERGENCY RESPONSE
Intermediate
EMERGENCY RESPONSE
Intermediate
OCCUPATIONAL SAFETY AND HEALTH
Intermediate
OCCUPATIONAL SAFETY AND HEALTH
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
QUALITY ASSURANCE
Intermediate
QUALITY ASSURANCE
Intermediate
STRATEGIC LEADERSHIP
Intermediate
STRATEGIC LEADERSHIP
Intermediate
SUPERVISION
Intermediate
SUPERVISION
Intermediate
ASSET MANAGEMENT
Intermediate
ASSET MANAGEMENT
Intermediate
ACCEPTANCE TESTING
Intermediate
ACCEPTANCE TESTING
Intermediate
COMPLIANCE REQUIREMENTS
Intermediate
COMPLIANCE REQUIREMENTS
Intermediate
DATA MIGRATION
Intermediate
DATA MIGRATION
Intermediate
DATA WAREHOUSING
Intermediate
DATA WAREHOUSING
Intermediate
DIGITAL TRANSFORMATION
Intermediate
DIGITAL TRANSFORMATION
Intermediate
FINANCIAL AUDITING
Intermediate
FINANCIAL AUDITING
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
ORACLE APPLICATIONS
Intermediate
ORACLE APPLICATIONS
Intermediate

Languages

Arabic

Native Speaker

English

Expert

Memberships

Chartered Institute of Logistics and Transport (CILT)

Active member

October 2021

Training and Certifications

Certifications
Patient Decontamination & HAZMAT Response
Conflict Management & Problem Solving
Risk Management & Disaster Readiness
Professional Warehouse Management
International Certificate in Logistics & Transport (CILT®) Lean Six Sigma Certification
Accreditation Excellence (JCI & CBAHI)
Material Storage Operations
Specialized Courses: Risk Management
International Certificate in Logistics and Transport (CILT)
Conflict Management and Problem Solving for Managers
Mar 2023
Lean and Six Sigma Course
Aug 2023
International Certificate in Logistics and Transport
Oct 2021
Operation Management Foundations
Jul 2021

Training
عمليات ‏تخزين ‏المواد ‏
معهد ‏الإدارة ‏
Sep 2020
عمليات ‏تخزين ‏المواد
معهد ‏الإدارة ‏
Sep 2020
تجهيز ‏و ‏ترتيب ‏المستودعات ‏
معهد ‏الادارة
Jan 2019
Become a more effective manager
National Guard Health Affairs
Mar 2012
Risk management
National Guard Health Affairs
Jul 2011
Patient Decontamination
National Guard Health Affairs
Apr 2012
Fire and life safety in service
National Guard Health Affairs
Feb 2016
Warehouse Management
Inma kingdom training and development centre
Jun 2012
Managing Chaos workshop: setting priority and making decisions under pressure
National Guard Health Affairs
Sep 2015
Code Orange- Hazmat drill -
National Guard Health Affairs
Nov 2017

Hobbies and interests

Strategic games (chess, scenario planning challenges)

sharpen long‑term thinking, risk assessment, and structured problem‑solving.