هيثم الخياط

Country Commercial Manager في CMA CGM

• السودان - الخرطوم
• أشغل هذه الوظيفة منذ سبتمبر 2014

 Preparing the business plan & budget for the Country .
 Setting the Country Sales strategy by trade/ Revenue/ Contribution
 Monitoring and review performance of individual sales teams/sales staff, including target results and action plans, business/contribution generated, sales leads, customer satisfaction etc.
 Surveying the market on regular basis (comepetitors updates) to enhance the companys’ marketing capabilities.
 Developing alternative solutions to enhance the performance of the company for the sake of achieving efficiency of shipping.
 Maintaining excellent relations with strategic and VIP clients.
 Building good relations with all the authorities in the Country
 Monitoring the performance of Logistics, Operations & Financial Departments
 Setting KPIs for the team.
 Reporting to the Country Manager

Key Accounts Supervisor في CMA CGM

• مصر - القاهرة
• يوليو 2009 إلى أغسطس 2014

 Managing and administrating the KA team (Sales & Customer Service).
 Promoting, implementing and sustaining in/outbound shipments.
 Surveying the market on regular basis (comepetitors updates) to enhance the companys’ marketing capabilities.
 Designing & executing the weekly/monthly sales plan.
 Setting KPIs for the team.
 Maintaining excellent relations with strategic and VIP clients.
 Personally monitoring/supervising the performance of the VIP accounts.
 Offering technical support to clients if needed.
 Offering logistic solutions to clients through our sister company CMA CGM Logistics.
 Issuing monthly and quarterly reports of the activities and achievements to Head Office with the needed tools to continue our growth in both volumes and revenue.
 Signing medium and long-term clients’ contracts.
 Implementing a quarterly staff evaluation.

Export Sales senoir & USA trade Manager في CMA CGM

• مصر - القاهرة
• مارس 2007 إلى يونيو 2009

Delta Sales & Marketing Manager في CMA CGM

• مصر - دمياط
• يونيو 2005 إلى فبراير 2007

Area Sales Manager

Export Customer Service & reefer Control representative في CMA CGM

• مصر - دمياط
• يونيو 2003 إلى مايو 2005

Logistics + Customer service

Import Customer Service officer في CMA CGM

• مصر - دمياط
• فبراير 2002 إلى يونيو 2003

Import Customer Service officer

Purchasing & Production Manager في New Mahdytex Factory for Textile

• مصر - القاهرة
• أغسطس 2000 إلى نوفمبر 2001

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Training في ALEX BANK

• مصر - دمياط
• يوليو 1999 إلى أغسطس 1999

Training

Training في Pinocchio Wooden furniture.

• مصر - دمياط
• يونيو 1998 إلى أغسطس 1998

Training