Senior ICT Engineer (PMC)
AECOM
مجموع سنوات الخبرة :19 years, 7 أشهر
1. Work as part of a local and national ICT & security consulting team on a diverse range of NEOM projects.
2. Review variety of Pre-qualification documents, design drawings, and material submittals suitable for procurement and construction purposes, ensure all technical reviews and design engineering compliance with NEOM applicable codes, standards, and regulations.
3. Ensure that all design work meets with the relevant technical standards.
4. Ensure the effective implementation of solutions, projects and programs.
5. Ensure all design and materials deliverables are delivered on time to the correct quality standards.
6. Participate in site investigations and witnessing testing and commissioning as and where required, ensure that the testing and handover of implemented solutions are conducted as per NEOM standards.
1. Preparation of the annual budget related to IT, and recommend specifications and cost estimates for related projects.
2. review Design of ICT systems ranging from structured cabling systems, core networks, IPTV, video conferencing, and CCTV for new designed camps projects.
3. Managing the data center and Infrastructure, including hardware, software and equipment such as air-conditioning system, UPS and fire Alarm system.
4. prepare IT strategies, policies, and procedures by evaluating outcomes, identifying problems, evaluating trends, and anticipating requirements.
5. Supervise Operations staff including hiring, training, and evaluating, Provide work direction to technical staff.
6. Create and maintain documentation of IT Infrastructure and systems.
7. Member of the Internal Audit Committee.
Accomplishment:
1. Successfully moved the Data Center from Al-Kobar to Jeddah Head office with no downtime.
2. Successfully implemented MS Dynamic AX 2012.
3. Created virtualization road map to reduce physical servers count by 50% by the virtualization of 40 servers.
4. Managed the entire IT enterprise infrastructure, including Head Office, residential camps.
5. Successfully implemented PMS and QEMS Systems.
6. Successfully implemented Backup System (Veritas).
7. Successfully implemented CRM System (Salesforce).
8. Successfully implemented IP Telephone System (Mitel IP Telephone System).
9. Successfully implemented F&B Restaurant Management Software and POS.
10. Successfully implemented Document Management System.
11. Reduced the rate of failure by 10% by conducting periodic inspection and preventive maintenance of Infrastructure Components.
12. Improved business efficiency by establishing the IT Policy, and SOP and ensured applying them.
13. Reduced Risks by performing IT Risk Assessment and IT Risk Management.
14. Reduced the consuming of internet bandwidth by 40% by creating Web and Application Filters, Traffic Shaping Policies and bandwidth Management.
15. Prepared our systems and infrastructure to be ready and accessible to work from home during Covid-19 pandemic in a very short time.
16. Ensure system high-availability, achieved record-breaking 99.8% uptime for the years from 2018 to 2021, and also achieved 90% positive user’s satisfaction ratings.
1. Managing IT staff, including hiring, training, conflict resolution, and performance coaching and talent management.
2. Design and produce Management Information, including dashboards, KPIs reports and service performance metrics.
3. Accomplish financial objectives of the organization by forecasting requirements; preparing IT annual budget; and scheduling expenditures.
4. Preparing, BOQ, Selection Criteria, RFP, RFQ, SOW and technical evaluation of all IT Purchases.
5. Define the scope of IT projects and create a detailed work plan that identifies the activities needed to successfully complete projects.
6. Defining and implementing disaster recovery and backup procedures for systems.
7. Developing and implementing IT strategies, policies, and procedures.
Accomplishment:
1. Implemented a new Data Center by replacing legacy physical servers with a 4:1 virtual environment.
2. Led successful migration of domain controller and exchange servers from the local network with the cloud Secure Government Network.
3. Led successful migration of Operating System from Windows XP to Windows 7 for more than 40 users.
4. Led successful implementation of CCTV system.
5. Monitored and managed SLAs, reduced the cost by 10% through contract renegotiation's with vendors and service providers.
6. Acting Head of supplies and inventory Unit from 15/1/2012 to 3/3/2013, achieved 20% cost saving by negotiating pricing and fees, while ensuring the continuity and enhancements of services, and I received a letter of thanks from the Top Management.
1. Planning and Implementing Windows Server, DNS, Active Directory, and DHCP.
2. Managing, Configuring, and Maintaining MS Exchange Server.
3. Managing, Configuring, and Maintaining MS ISA Server.
4. Installing and configuring computer hardware, operating systems and applications.
5. Performing hands-on administration, monitoring, and troubleshooting of systems and Local Area network (LAN), resulting in optimum performance and minimum downtime.
6. Backup and restore network data.
7. Develop and manage purchase contracts, performing vendor evaluation and selection.
Accomplishment:
1. Automated financial and supply chain process 100% by successfully implementing finance and supply chain systems.
2. Enhanced the process of reaching to necessary files and documents 100% by successfully implementing Archiving System.
3. Reduced spam by 75% using firewall filtering with real-time spam black lists for incoming emails.
4. Designed and launched a new website and managed it.
5. Successfully moved the Data Center from Old Office to the new Office (new location) with no down time.
1. Analyzing a company's IT system and infrastructure.
2. Install well-functioning LAN/WAN and other networks and manage components (servers, IPs etc.)
3. Understanding a client's business needs, implementing a technological solution to meet business needs.
4. Diagnosing IT system problems, inefficiencies and weaknesses.
5. Repairing computer problems and removing viruses.
6. CCTV Projects
Responsibilities:
1. Understand and closely analyze details of the business requirements.
2. Oversee and maintain all aspects of a company’s computer infrastructure.
3. Oversee the installation and configuration of new systems to customize them for the company.
4. Conducting testing to ensure that the systems work as expected.
5. Train the system’s end users and write instruction manuals.
6. Provided business reports for system performance analysis.
7. Performing daily activities like user administration (creation/ deletion/ modify), role assignment /creation.
Accomplishment:
1. Successfully implemented financial system (general ledger and invoicing), make financial process 100% Automated.
2. Installed and maintained a low cost LAN, saving money in contracting cost.
i have a B.Sc. in Computer Information System with a cumulative average 80% rated as very good