Country Clearance Supervisor
Sultan Center - Kuwait
Total years of experience :21 years, 7 Months
Supervising traffic clearance officers & assigning them according to work loads & urgency
• Following up & prioritizing on the clearance of pending status of all items
• Establishing communications, obtaining updates from Authorities on the clearance
• Ensuring on time clearance of shipments to prevent demurrage charges
• Carrying out registration of all new products, liaising directly with authorities & ministries on standards, product labeling
• Following up on Re-export Documents & local suppliers documentation
• Revising all food Documents before shipment arrival & informing about missing Docs/required amendments
• Following up on Ministries Release
• Following up on Clearance files
• Arranging the loading trailers
Review & arrange all import & export clearing documents
• Prioritize clearance based on expected arrival & shipment type
• Arrange shipments at the port ramp for customs & municipality inspections.
• Prepare food samples and sent them to health ministry laboratories through municipality.
• Resolve any problem appeared during loading
• Following up on the samples submission to municipality & testing results
• Follow up with laboratories results and reporting on the pending status of cleared and unclear items.
• Work on export required documents (legalizations & approvals).
Call Center Vodafone (Raya telecommunication) - Cairo From April 2004 - Dec.2008
Job Profile
• Receive Customers calls & deal with
• answer Customers' queries & justifications
• Deliver customers complains & requirements to the concerned parties
• Submit the new offers to the customers.
Entering expenses & service providers' invoices into the ERP (ORMS) system
• Handling petty cash expenses with daily replenishment from finance
• Coordinating with finance on service providers payments
• Communicating Demurrage charges & related delay reasons to the Merchandise division
• Following up the insurance certificate & insurance claims
Call Center Vodafone (Raya telecommunication )- Cairo From April 2004 - Dec.2008
Branch manager Optic gallery company-Cairo From May 2003 - March 2004
Job Profile
• Registering data for company's customers.
• Making deals with ophthalmology doctors and optics centers to sell company's products.
• Performed a big difference in sale's diagram from number five to number two among all branches
Insurance Representative Alico AIG Insurance Co. - Cairo From June 2002 - Dec. 2002
Job Profile
• prospect customers& Offering the firm's services, and Following up with the customers.
Bachelor of Law, Helwan University, Egypt 2004