IT Administrator
Vogue Hospitality
مجموع سنوات الخبرة :15 years, 4 أشهر
Created and Maintaining the LAN Setup of our office
Installation of Operating Systems and Softwares
Provide network and desktop support to the users in our 6 branch office
Planning, designing and implementation of various systems that include desktop PC’s, servers, network equipment and software applications.
Monitor and maintain the use of the LAN photocopiers and printers.
Inventory of all hardware and software resources.
Email creation and setup outlook to all of our users
Make frequent visit to branch offices for repair and technology needs.
Performing backups of data & Antivirus updation.
Provide Support to all POS System (Point Of Sale)
CCTV Related activities like routine check up of Cameras and DVR, Taking backups & Provide CCTV camera access through Internet, I Phone and IPod.
Maintaining of about 100 Desktops and Laptops
Manage User accounts, Groups, Group policies and Managing Disk Quotas in Windows 2003 Environment
Troubleshooting all kind of Software related queries, Operating System problem, Networking issues and Hardware related issues
Regular update of Anti Virus and update systems as soon as new version of OS and application software comes out
Backup and Recovery of User Data
Automatic Software Distribution by using Group Policy
Security maintenance by using Group Policy
Creation, modification and deletion of the user account, resetting password, etc
Applying group policy for the users
SCCM Non client activities
Installation of the application software
Image creation by using Symantec Ghost software and remote management by using Dameware and Gencontrol
Automatic Software Distribution by using Group Policy
Taking Care of Global Service Desk (GSD) of Cognizant
Provided support for around 1750 desktops in my floor with user satisfaction by keeping the SLA
Troubleshooting all kind of Application/software related queries and Hardware related issues
Installation of Windows 2K3, 2K Professional, 2000 Server and XP
Coordinating with network team for resolving connectivity related issues
Taking care of DSBT (Desktop Software Baseline Tracking) & SCCM (System Center Configuration Manager)
Software dump clearance
SMS Client Installation and troubleshooting
Conversion of Non-SCCM Clients to SCCM Clients
Enabling the SCCM Services in each clients
Certificate creation and Inventory initiation
Un installation & installation of CCM Setup
Taking care of RAMS (Resource Allocation & Management System)
Installing and Maintaining all kind of license software like Rational product, QTP, Microsoft, Adobe Product, etc
Monthly Software Compliance on un matched RAMS request
Troubleshooting of software’s and applications
Administration of Active Directory.
Creation/Modification/Deletion of user accounts.
Responsibilities for Backups and Recovery.
Security Maintenance using Group Policy.
Installation and Maintenance of Operating System and Softwares.
I got 76 % in MCA. Also completed MCSE in Sans Bound solution pvt ltd.