Haja Najumudeen Abdul Samad

Customer Support Engineer at HCL Infosystems MEA

• United Arab Emirates - Abu Dhabi
• My current job since October 2010

Installation of Operating Systems & Other Supporting Software.
 Assisted in the installation and ugrade of software and Windows XP to Windows 7
 Migration of Operating systems & with supporting softwares.
 Familiar with Wincor, NCR, Diebold ATM brands.
 Installation the ATM’s pinhole and dome camera.
 Configuring the 4channel and 8 channel DVR.
 Configuring & Troubleshooting the DVR and Camera.
 Configuring, Troubleshooting and migration the DVR IP address.
 Installation, . Configuring, Troubleshooting the Microsoft OS.
 Router to DVR network configuration and Troubleshoouting.
 Downloading the video from Dvr .
 Installation of and Troubleshooting CPK Device in Machines(Anti-Skimming Device).
 Provide security system for HCL cliens bank branches (CCTV and alarm system) also handle maintenance for them, it’s about 11 banks.
 Provide communication between ATM, CCTV devices, alarm panel and router by using Cisco routers and switches.
 Provide security systems for UAE bank ATM’s by providing CCTV (cameras and recording devices). And alarm systems, also handle maintenance for them, it’s above 1000 atm.
 Aware of locations around Abu Dhabi, Al Ain and Western Region.