Hajer Albalushi

• From 01st June 2006 to 31st August 2006 - Internship in Nawras Telecommunication Company in IT department
• From 23rd august 2008 till 25th October 2008 Internship for two months in Oman Telecommunication Company - Information Technology in Al- Ghobra, Muscat
• From 29th November 2009 till 29th February 2009 Worked in Info line under Bank Muscat process as telemarketing. \[ Job Title \] credit cards
• From 1st March 2009 - Presence, FRiENDi mobile Call Centre. \[ Job Title \] Customer Service Representative.

- Acting Supervisor role for 6 months on a rotation basis.
- Conducted training in Hindi speaking skills to non-Hindi speaker(Omani’s),
- Giving training to the new joining Representatives on the product and handling calls,
- Voice and Non-Voice service handling Skills.
- Been awarded best CSR for 3 months and Best Employee for the year 2012.)
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❖ Participated in many events: * Active member in the college .Net Club (Spring 2007)
* Volunteer organizer for launching Microsoft Windows Vista and Office 2007 on the 11 March, 2007.
* Contributed in orientation week in the college on the 19 September, 2007.


❖ Projects and Presentations: * Project about Stock Counter for stock Using Visual Basic .net2003 (Spring2008)


• Administrative Skills: presentations, time management, team work, leadership.
• Language Skills: - Arabic (Writing/ Reading/Speaking)
- English (Writing/ Reading/Speaking)
- Balushi, Hindi & Urdu (Speaking)

• Computer Skills: Proficient in computer software, including Power Point, Microsoft Excel, Microsoft Word, Microsoft Access, HTML (Hyper Text Markup Language), SQL (Structured Query Language) and Visual Basic.

• Internship for two months in Oman Telecommunication Company exactly in Information Technology in Al- Ghobra, Muscat from 23/8/2008 to 25/10/2008.
• Worked in Info line under Bank Muscat process as telemarketing for credit cards from 29/11/2008 till February 2009.

• Internship in Nawras Telecommunication Company in IT department from 01 June 2006 to 31 August 2006.