Hajer Rihani, SoftwareTeamManager/ScrumMaster

Hajer Rihani

SoftwareTeamManager/ScrumMaster

FNZ

Location
United Arab Emirates - Abu Dhabi
Education
Higher diploma, Computer Engineering diploma
Experience
13 years, 3 Months

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Work Experience

Total years of experience :13 years, 3 Months

SoftwareTeamManager/ScrumMaster at FNZ
  • Tunisia - Ariana
  • March 2020 to October 2023

As Software Team Manager, Ive led diverse teams specializing in private banking solutions like APSYS, HQOM, EQZ, and Integrator. With a focus on collaboration and innovation, I guided over 30 collaborators, ranging from Architects to Trainees, proficient in cutting-edge technologies such as C, C++, Java, Talend, DevOps, Oracle, QT, and more. Notably, Ive served as Scrum Master for 80% ofAPSYS projects, ensuring Agile adherence and driving iterative development cycles. Additionally, I managed other key products, leveraging leadership skills to inspire excellence and foster continuous improvement.
Equalizer (Portfolio Management System): A banking solution that allows the implementation of investment strategies, maximizing the gain of the clients and increases their income. Integrator (ETL): Extract Load and transform data between Equalizer and a Back-office solution (APSYS, Temenos...). APSYS: is a core Banking System specialized for Private Banking, wealth and asset management industries. HQOM (High Quality Output Management): generate report and advise to client. Accomplishments:
- Spearheaded the transition to Agile methodology, guiding team members through Agile principles and practices, leading to improved productivity, transparency, and customer satisfaction.
- Established and built a development team at the Tunis center, optimizing collaboration, streamlining project delivery, and directing recruitment initiatives, resulting in enhanced efficiency and a skilled, motivated workforce capable of exceeding project objectives.
- Conducted comprehensive annual performance reviews, implemented tailored development plans, and maintained team motivation, resulting in increased employee satisfaction, higher morale, and improved team performance.
- Played a key role in capacity planning and product roadmap definition, aligning team resources and priorities with business objectives, leading to improved resource allocation, optimized project timelines, and enhanced strategic alignment..
- Provided guidance and support for career development, identifying growth opportunities, and providing mentorship to enhance employee engagement, retention rates, and workforce skills.
Tools: Jira, Confluence, C/C++, SQL, Talend, QT, Visual Studio, Java, Eclipse, SVN, Oracle, SQL, Shell

Development Team Manager at New Access
  • Tunisia - Tunis
  • July 2018 to March 2020

Excellently fulfilled the role of Project Manager, leading a dynamic team with precision, overseeing project advancement, and facilitating seamless collaboration among stakeholders. Showcased expertise in comprehensive project analysis, adept talent management, and fostering a culture of perpetual improvement, culminating in the efficient delivery of projects and the attainment of exceptional team performance.
Accomplishments:
- Aligned project goals, requirements, and deliverables by closely coordinating with business analysts and software engineers, promoting synergy across teams and facilitating effective project planning for successful outcomes, ultimately enhancing project outcomes and customer satisfaction.
- Managed technical debt effectively by implementing strategic measures to reduce backlog, enhance system stability, and optimize performance. This included performing maintenance and upgrades on various server operating systems (AIX, Redhat, Sun, Windows) with precision, utilizing shell scripting for automation, and orchestrating seamless upgrades of Oracle versions and patches. These efforts resulted in significantly reduced manual effort, enhanced operational efficiency, and improved system performance and reliability with minimal downtime.
- Offered expert advice on APSYS JAVA API to clients and support teams, driving seamless integration and optimal utilization of the system, resulting in improved efficiency and client satisfaction.
- Conducted annual performance reviews to evaluate team members performance and provide constructive feedback, fostering professional growth and development within the team.
- Managed recruitment and talent with in the team, including hiring, onboarding, and career development, cultivating a high-performing team capable of meeting and exceeding project objectives, thereby ensuring long-term success and sustainability.
Tools: MicrosoftProject, Jira, Confluence, Visual Studio, Eclipse, Java, C/C++, SQL

Technical Leader at FIS (Formerly Sungard)
  • Tunisia - Ariana
  • October 2014 to July 2018

Effectively overseeing daily technical operations, I ensured smooth functioning while actively participating in the training of newcomers and optimizing work schedules. Through close coordination with cross-functional teams, I implemented best practices, enhanced code quality, and collaborated on algorithm design, ensuring efficient software development.
- Assisted in training new comers to facilitate their integration and productivity.
- Developed and assigned work schedules and tasks to optimize team efficiency.
- Coordinated closely with Engineering Managers, Business Analysts, and Software Engineers to align project goals and requirements.
- Implemented best practices and coding standards to enhance code quality and maintainability.

C Developer at SunGard
  • Tunisia - Ariana
  • July 2010 to October 2014

- Cooperated with Business Analysts to design algorithms and flowcharts for efficient software development.
- Troubleshoot, debugged, and upgraded existing code to improve functionality and performance.
- Conducted unitary and non-regression tests to ensure software quality and reliability. Tools: Visual Studio, Eclipse, Java, C/C++, SQL

Education

Higher diploma, Computer Engineering diploma
  • at National Engineering School of Sfax
  • January 2024
Bachelor's degree, Preparatory School in mathematics and physics
  • at Institute for the preparation of the engineering studies of Sfax
  • January 2024

Specialties & Skills

Certified Scrum Master CSM
Agile Project Management
Software Project Management
CAREER DEVELOPMENT
PLANNING
INTEGRATION
SOFTWARE DEVELOPMENT
Agile methodology
COLLABORATION
SCRUM (SOFTWARE DEVELOPMENT)
COMMUNICATIONS
AGILE SOFTWARE DEVELOPMENT
LEADERSHIP

Languages

English
Intermediate
Arabic
Native Speaker
French
Expert

Training and Certifications

Certified Scrum Master (Certificate)
Date Attended:
November 2016
Valid Until:
November 2018
Project Management Professional (PMP) (Certificate)
Date Attended:
January 2024
Valid Until:
January 2027
Professional Scrum Master I (Certificate)
Date Attended:
March 2024