Operation Manager
Al Khaleej Training & Education
Total years of experience :22 years, 4 Months
1. Responsible for annual budgeting, controlling costs and keeping the organization on track financially.
2. Oversee monthly and quarterly assessments and forecasts of organization’s financial performance against budget, financial and operational goals.
3. Managing day to day processing of accounts receivable and payable.
4. Prepare business forecasts, sales reports, and financial statements to the top management.
5. Determine business needs, develop training plans, hiring employees, assigning staff for different tasks.
6. In cooperation with the Sales Department, planning for sales promotions, preparing price quotations for company’s customers and participate in finalizing tenders.
7. Invoicing to funding sources, including calculation of completed units.
8. Payroll management, payment request issuing and handling day-to-day work activities to keep the business running.
9. Organizing fiscal documents such as POs, invoices, cheques….etc
10. Contribute to short and long-term organizational planning and strategy as a member of the management team.
11. Oversee customer service departments and assess that they are meeting customer satisfaction goals
12. Prepare, revise and submit reports, budgets and other documentation
13. Dialogue with clientele about customer service issues or queries
14. Perform training sessions
15. Implement quality management and regulatory compliance strategies
16. Review customer reviews and customer related statistics
1. Translation of technical proposals, tenders, company correspondences, employment contracts, legal agreements …etc.
2. Simultaneous translation during the company’s meetings with clients.
3. Writing down minutes of meetings, in addition to the simultaneous translation for Non-Arabic speakers attending these meetings.
4. Supervising & updating the company’s archive.
5. Liaison officer for western employees in the company which involve contacting them, discussing their problems and working with the other departments to solve these issues.
1. Translation of technical proposals, tenders, letters, presentations, RFPs, contracts, legal agreements…etc
2. Technical writer for the company’s technical products and manuals.
3. Participating in finalizing tenders as a member of the “Strategy & Corporate Excellence” department in matters of printing, editing, translating...etc.
1. Translation of all office correspondences, tenders, formal letters, contracts…etc.
2. Supervise the company’s website content in matters of composing new content, updating old content as per request, translating the new content from Arabic into English and vice versa…etc.
3. Translation of RFP (Request for Proposals), Presentations, Company Formal Letters, contracts…etc.
4. Developing Presentations and business proposals in English and translating them into Arabic and vice versa.
5. Creating any needed data in the form of letters, memorandums, proposals or reports.
1. Responsible for the translation of certain online newspapers.
2. Leading a team of three other translators to supervise, monitor and update the content of the online websites as per the requests of the clients.
3. Coordination with other colleagues in Jordan, Dubai and Iraq for any updates for the online news websites.
4. Translation of company’s correspondences, letters, legal agreements, contracts…etc.
1. Simultaneous translation for the Project Manager in all his meetings with hp customer (National Information Center- Ministry of Interior- Saudi Arabia).
2. Translation of all correspondences, documents and letters from and to HP (Arabic & English).
3. Performing day-to-day tasks necessary for the efficient running of the business.
4. Fully responsible for the project archive such as update and maintain the project archive.
5. Handling all administrative works related to hp team on-site as Typing, Printing, Phone Calls, Office Supplies, human resources, tickets, leave application forms...etc.
6. Prepare Timesheets for the whole team and report to top management regarding the daily status.
7. Organize meetings with customers, writing minutes of meetings, and participate in meetings' presentations.
8. Book air tickets and making hotel arrangements when necessary.
9. Compose, edit and supervise the release of a Newsletter for the National Information Centre in English & Arabic.
1. Translate all kinds of legal documents that need to be attested by the Omani courts such as certificates, medical reports, legal contracts, financial statements…etc.
2. Handling translation projects from the government sector in Oman.
3. Manage workload ensuring tasks are allocated evenly within the team.
4. When required, organize meetings with clients and make reports.
5. Manage in-house translators and freelancers efficiently and cost-effectively.
1. Extensive analysis on all linguistic levels (morphological, lexical, syntactic and semantic) with the aim to resolve all kinds of ambiguities prior to translation
2. Updating the machine translation engine with present terms, idioms, words and phrases after translating them from English to Arabic & vice versa.
3. Translation of the newly-specialized glossaries added to the engine to enhance translation quality.
4. Leading a group of five other linguists and translators, and ensure quality.
5. Managing all administrative tasks related to my group.
1- Translation of printer manuals, software manuals....etc
2- Translation of online books
3- Translation of financial studies and reports
4- Translation of legal documents