hamdi shtay, call center advisor

hamdi shtay

call center advisor

orange

Location
Jordan - Amman
Education
Bachelor's degree, Management Information Systems
Experience
4 years, 7 Months

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Work Experience

Total years of experience :4 years, 7 Months

call center advisor at orange
  • Jordan - Amman
  • June 2011 to June 2012

handling customer's inquiries and providing different solutions in professional manner

Network Support Assistant at Bestsource Softwares Company
  • United Arab Emirates - Abu Dhabi
  • November 2009 to September 2010

insure network stability through running the required applications, updating os, pc maintenance, and other administrative tasks

Customer care representative at Nokia Care Service Center
  • Jordan - Amman
  • November 2006 to May 2009

receiving the customer's complaints and mentioned it to the system and troubleshooting the repeated cases

Education

Bachelor's degree, Management Information Systems
  • at university of petra
  • March 2006

Specialties & Skills

Computer Service
Customer Service
Graphic Design
Marketing Support
office applications
graphic design using gimp

Languages

Arabic
Expert
English
Expert

Training and Certifications

not-certified (Certificate)
Date Attended:
October 2006
Valid Until:
February 2007