Cafe Manager
C Section Coffee & Eatery
مجموع سنوات الخبرة :11 years, 6 أشهر
• Recruiting, training, and supervising café staff
• Preparing weekly work schedules for staff and finding suitable
• Ensuring that all café expenses are within budget and identifying ways to decrease operational costs.
• Receiving delivered café supplies and verifying that the correct items and quantities have been delivered
• Taking inventory of café supplies and ordering new stock as needed
• Resolving customer complaints regarding food quality and customer service
• Suggesting new menu items based on customers' preferences and feedback
• making marketing plan monthly
• Prepare report and maintain records of work accomplishments and administrative information as required and coordinate the preparation, presentation and communication of work related information to the supervisor.
• Report to the supervisor periodically on team and individual work accomplishments, problems, progress in mastering tasks and work processes, and individual and team training needs.
• Communicate regularly with the team, maintain a friendly competitive environment .
• Carry out any other duties as required by the company
Develop presentations for current and prospective customer in support of new business development activities
• Work closely with client services by providing job details that support our customers projects.
• Interface with and provide support to the entire sales team assisting in sales and client activities
• Work with the marketing Director and Business Development Specialist to develop client target specific campaigns to obtain long-term strategic partners.
• Conduct market research to obtain key target information.
• Deal with complaints from customers
• Prospects for new business.
• Dealing with local customers some Europe customers like France, Germany and England for making quotation, proforma invoice and job order.
• maintaining and developing relationships with existing customers in person and via telephone calls and emails
• Assisting sales management for forecasting the sales statistics and planning further strategies accordingly
• advising on forthcoming product developments and discussing special promotions.
• Making Presentation for the Quarterly, Half yearly & Annual Sales for the references to the Senior Manager.
• Preparing and delivering marketing plans within key objectives.
• Preparing the Daily Sales Report
• Transcribe, review, and interpret all lease data before entry into the database.
• Ensure all data is accurately and quickly entered .
• Communicate regularly with the team, maintain a friendly competitive environment .
• Carry out any other duties as required by the company .