IT Manager
Seenopex Oil Services
Total years of experience :16 years, 10 Months
- Evaluating user needs and system functionality and ensuring that IT facilities meet these needs.
- Planning, developing and implementing the IT budget, obtaining competitive prices from suppliers, to ensure cost effectiveness.
- Researching and installing new systems.
- Providing secure access to the network for remote users.
- Guaranteeing the smooth running of all IT systems,
- keeping up to date with the latest technologies.
- Offering users appropriate support and advice.
- Designing a Windows Server 2008 Network Infrastructure
for Maximo EAM.
- Plan and develop system upgrades, enhancements and
evaluate operational efficiencies.
- Provides day-to-day support of Maximo including integrations
to other Client systems.
- Develop/maintain both current and future Maximo EAM
implementations.
- Perform analysis, provide “best practices” guidance,
and assist in planning and upgrading of current Maximo.
- Possess excellent time management skills in handling multiple
priorities with individual deadlines.
- Adapt to a rapidly changing environment and work
creatively with minimal supervision.
- Database supervision.
- Troubleshoot all technology issues
- Maintain log and/or list of required repairs and maintenance
- Make recommendations about purchase of technology resources
- Research current and potential resources and services
- Provide network access to all staff and students
- Install work stations
- Connect and set up hardware
- Load all required software
- Provide network accounts and passwords as required
- Monitor security of all technology
- Install and maintain Foolproof and passwords
- Input and maintain IP addresses
- Advise staff of security breach and/or change in password or security status
- Ensure installation of lock out programs
- Identify and prepare hardware for disposal when appropriate
- Ensure hardware is stripped and secured before disposal
* Install, configure, and maintain network services,
equipment and devices.
* Manages all system back-up and restore.
* Troubleshooting IT systems when there is an
issue reported by computer users.
* Performing a check to make sure all systems are
working fine and up to date.
* Manages all system back-up and restore protocol.
* Make recommendations for future upgrades.
- Design and development the official madinaty sports club website.
- Network design and security.
- Software installation, maintenance, and upgrading.
- Manage user accounts, permissions, email, anti-virus, anti-spam.
- Research and troubleshooting
- Routine network administration and maintenance
- Database supervision.
- Performing backups of all staff's computers and of the server.
- Training and assisting staff in using hardware and software efficiently
- Troubleshooting any routine problems that staff cannot fix on their own, such as a problem with the printer or a computer that freezes repeatedly
* Maintaining the IT Data center equipment (Server, Router, switches, etc.)
* Providing remote support using Systems Management Server Client, Team viewer, etc.
* Identification of hardware device.
•Install, configure, and maintain network services, equipment and devices.
•Manage and maintain the clients IT systems
•Performing a check to make sure all systems are working fine and up to date.
* Coaching representatives on proper escalation procedures, customer service and technical troubleshooting
* Following up with unsatisfied customers to ensure issues are resolved and the customers are satisfied.
* Improve productivity by highlighting deficiencies and recommending change in tools, training, processes, reporting and employee engagement
* Mentoring and training new support staff.
* Oversees troubleshooting, systems.
* Work with other departments to resolve escalated issues or product issues.