Hammad Kiyani

Provided professional front desk and customer reception services in a fast-paced environment. Welcomed
clients and visitors while maintaining a professional and customer-focused atmosphere. Managed
appointment scheduling, bookings, cancellations, and calendar coordination efficiently. Handled incoming
phone calls, WhatsApp inquiries, emails, and customer communication professionally. Maintained accurate
client records, booking information, and administrative documentation. Assisted with daily office
coordination, front desk operations, and customer service support. Ensured reception and waiting areas
remained organized, clean, and welcoming at all times. Coordinated with internal staff to support smooth
daily business operations and client satisfaction. Maintained professionalism while handling customer
concerns and service inquiries.

Performed accurate data entry and maintained organized digital and physical filing systems. Prepared
reports, spreadsheets, official documents, and professional correspondence using Microsoft Office Suite.
Coordinated schedules, meetings, appointments, and internal office communication. Managed document
control, record keeping, and administrative filing processes efficiently. Assisted with email handling, office
coordination, and daily clerical support tasks. Maintained confidentiality of company records, documents,
and operational information. Supported smooth office workflow through strong organizational and
multitasking abilities

• Designed comprehensive 2D house plans and elevations, ensuring compliance with client specifications and building codes.
• Converted hand-drawn sketches into precise AutoCAD drawings, enhancing clarity and accuracy for construction purposes.
• Collaborated with architects and builders to refine designs, improving project outcomes and client satisfaction.
• Utilized industry-standard drafting techniques to produce high-quality documentation, streamlining the design process.
• Demonstrated strong attention to detail and creativity in drafting, contributing to successful project completions.
• Enhanced technical skills in AutoCAD, preparing for a seamless transition into the Junior Draftsman role.