Customer Service Supervisor
Saudi Telecom company
Total years of experience :16 years, 9 Months
Maintains and enhances customer services by organizing and evaluating service and delivery systems and procedures; supervising staff.
Production planners are in charge of organizing paperwork, such as purchase orders and delivery schedules review orders. Most tasks involve keeping and updating records and information, as well as coordinating purchasing with clients and co-workers. It is the job of the production planner to ensure smooth operations throughout the production and distribution life of a given product. Accordingly, duties may also include monitoring production rates and raw material prices, contacting vendors and checking inventories.
Provides office services by implementing administrative systems, procedures, and policies; monitoring administrative projects; maintaining suggestion program.
Answer incoming calls from customers to take orders, answer inquiries and questions, handle complaints, troubleshoot problems and provide information. Main Job Tasks and Responsibilities. ... provide customers with product and service information.
Sell specific products and services to consumers.
Demonstrate products and show consumers how to maximize their features.
Explain different customizable features.
Discuss warranties and replacement parts.
Process orders in person and over the phone.
Check inventory to ensure product is in stock.
Bag and package purchases.
• Currently studding in Abdu Aziz University at third year European languages and English Literature.
• Commercial Secondary Institute K.S.A., Jeddah 2004-2007 • Diploma Degree in marketing.