Networks Section Head
Sigma Group (Alhayah TV, and Sigmatec for Pharmaceutical Industries)
Total years of experience :22 years, 8 Months
• Designing, installing, configuring, and troubleshooting network equipment, (Routers, Switches, Firewalls and Wi-Fi).in a WAN/LAN network environment.
• Managing AD, VMware ESXi, EMC storage, Elastix SIP server, Exchange server, Symantec backup, Manage Engine, TMG, Fortigate, Kerio, HP blade, NAS, SAN, domains hosting, anti-Spam, virus protection and CCTV.
• Monitoring users, applications, systems, networks, and physical infrastructure performance.
• Implements and supports VPN connectivity between branches and remote offices.
• Supervising other IT staff, such as help desk, technicians.
• Providing training and technical support for users with varying levels of IT knowledge.
•Installing and troubleshooting basic operation on network backbone equipments, (Routers, Switches, and Firewalls).
•Implementing and verify WAN (frame relay, ATM, and PPP) links, and Wi-Fi links.
•Monitoring backbone network and international bandwidth performance.
•Monitoring customers' performance on the network.
•Implementing an IP addressing scheme and IP services to meet network requirements.
•Provide WAN, LAN solutions; and documenting problems and resolutions in a call management system.
•Handle customer inquiries and complaints efficiently and effectively.
•Installing and supporting DSL equipments such as Huawei mini DSLAMs, DLink DSLAMs, ZTE DSLAMs, DSL modems, and configuring and supporting routers such as Huawei and Cisco routers.
•Installing and troubleshooting LAN equipments such as PCs, printers.
OTHER SKILLS
Good knowledge in different network environments in different layers such as Cisco, Huawei, 3com, D-Link, Fortinet, Netgear, Nortel, Paradyne, Netcache, ZTE and Sonicwall.
Creating and managing users' accounts and permissions using active directory, according to system needs and security to ensure high level of data encryption and security through windows 2003.
Installing, and configuring ADSL equipments.
Good knowledge installing, configuring and administering ISA server.
Good knowledge in back up, recovery policies, fault tolerance, and redundancy to ensure data stability through network links and devices.
Configuring, implementing, and troubleshooting network infrastructure services including TCP/IP, DNS, DHCP, SMTP, NAT, Proxy servers.
CERTIFICATES
CCNA Cisco Certified Network Associate.
MCSA Microsoft Certified Systems Administrator.
MCSE Microsoft Certified Systems Engineer.
MCSAS Ms.C. Systems Administrator messaging.
MCTS Microsoft Certified Technology Specialist
(Including these Exams: MS Advanced Server, MS Infrastructure, Managing networks, Active directory, MS Designing Infrastructure, and Exchange server).
COURSES
ZTE WI-FI training course at Celtec.
Wuawie DSLAM training course at Huawie.
Attendance of telecommunication information technology course at National Telecommunication Institute.
CCNA, CCNP, MCP, MCSA, Sun\Solaris, Security, C¬++, Operating systems, and Hardware courses attendance and training at Arab Academy for Science and Technology and Maritime.( References Furnished Upon Request ).
English conversation course at American University programs in Arab Academy for Science and Technology and Maritime.
Microsoft Certified Sestems Engineer
cisco certified network association
Teching English as Foreign Language