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Hamsa Mohammed, Staff Welfare Officer (HR Department) | Employee Relations | Professional Social Worker

Hamsa Mohammed

Staff Welfare Officer (HR Department) | Employee Relations | Professional Social Worker·Berry Mount Vegetables & Fruit Trading L.L.C

United Arab Emirates

Higher diploma, Community-Based Rehabilitation

Work experience

Total years of experience: 5 years, 9 months

Staff Welfare Officer (HR Department) | Employee Relations | Professional Social Worker

May 2024 - Present

Berry Mount Vegetables & Fruit Trading L.L.C

Dubai, United Arab Emirates Hybrid

May 2024 - Present

• Managed psychosocial support and case management to enhance employee wellbeing at Berrymount UAE.
• Led staff engagement initiatives, including stay interviews and recognition schemes, resulting in improved retention rates.
• Developed targeted interventions for at-risk employees, fostering a supportive work environment.
• Collaborated with HR and operations to effectively resolve disputes and mediate conflicts, promoting harmonious workplace relations.
• Ensured compliance with legal and organizational standards as a Staff Welfare Officer, enhancing overall employee satisfaction.
• Transitioned skills towards roles in Social Work, HR Coordination, and Corporate Social Responsibility, aiming to drive impactful employee relations strategies.

Company industry:
Distribution, Supply Chain & Logistics
Job role:
Sales

Centre Head

October 2022 - May 2024

Coodu Trust

Thrissur, India Hybrid

October 2022 - May 2024

• Led the DDU-GKY training centre, fostering a supportive environment for quality training and compliance with SOPs.
• Engaged with stakeholders to enhance community relations and promote the centre's mission.
• Developed and implemented effective training schedules, ensuring optimal use of resources and infrastructure.
• Cultivated strong partnerships with employers, facilitating pre-placement activities and achieving successful placement outcomes.
• Managed budgets and resources efficiently, aligning financial strategies with organizational goals.
• Advocated for social responsibility initiatives, enhancing the centre’s impact on community welfare and children's development.
• Transitioned skills in leadership and relationship management to support roles in social work and human resources.

Company industry:
Non-profit Organization
Job role:
Training and Development

Student Counselor & Trainer

May 2021 - May 2022

Kerala Association for Rural Development

Idukki, India

May 2021 - May 2022

• Provided comprehensive counseling to rural youth (15-35) in DDU-GKY, enhancing training retention and successful job placements.
• Conducted individual and group sessions to address emotional, behavioral, and social barriers impacting training participation and employment opportunities.
• Executed psychosocial assessments and intake interviews to identify support needs and risk factors, tailoring interventions for each trainee.
• Developed and facilitated life-skills and employability workshops, equipping participants with essential skills for the workforce.
• Collaborated with local organizations to create pathways for sustainable employment, aligning with the National Rural Livelihood Mission's objectives.
• Fostered a supportive environment, promoting personal growth and resilience among rural youth.

Company industry:
Non-profit Organization
Job role:
Training and Development

Placement Student - Social Work Trainee

December 2020 - January 2021

Attappadi Aadivasi Development Initiative

Palghat, India Hybrid

December 2020 - January 2021

Company industry:
Non-profit Organization
Job role:
Research and Development

Social Work Trainee

April 2020 - May 2020

Hope Charitable Trust

Thiruvananthapuram, India Hybrid

April 2020 - May 2020

Company industry:
Non-profit Organization
Job role:
Research and Development

Concurrent Work - Social Work Intern

August 2017 - December 2017

Attappadi Aadivasi Development Initiative

Palghat, India Hybrid

August 2017 - December 2017

Company industry:
Non-profit Organization
Job role:
Research and Development

Social Work Intern

March 2017 - April 2017

Highrange Development Society

Idukki, India Hybrid

March 2017 - April 2017

Company industry:
Non-profit Organization
Job role:
Research and Development

Education

Central University Of Karnataka

April 2021

April 2021

Higher diploma, Community-Based Rehabilitation

India

GPA (point): 4 out of 4

GPA (point): 4 out of 4

Central University Of Karnataka

April 2021

April 2021

Master's degree, Social Work - Specialized in Social Development/Community Development

India

GPA (point): 4 out of 4

GPA (point): 4 out of 4

Research Title: Awareness on Child Rights and Child Rights Violations Description: Studied & assessed community awareness of child rights and violations like labor, abuse, and neglect. It found moderate awareness but limited legal understanding. The study highlights the need for stronger programs and protection measures.

ICS - INDIA

June 2019

June 2019

Diploma, Financial & Accounting

India

GPA (point): 4 out of 4

GPA (point): 4 out of 4

University Of Calicut

April 2018

April 2018

Bachelor's degree, Social Work (Social & Behavioural Science)

India

GPA (point): 3 out of 4

GPA (point): 3 out of 4

Research: Title: Study on Psycho-Social Problems Among Mothers of Children with Disability. Description: The study highlights psycho-social challenges mothers of disabled children face: stress, anxiety, isolation, and financial burden. Caregiving impacts mental health and family life. It stresses the need for support services, counselling, and inclusive policies to improve well-being.

MTI Central School (CBSE)

April 2015

April 2015

High school or equivalent, Commerce & Computer Application

India

GPA (percentage): 74%

GPA (percentage): 74%

Skills

Employee Welfare Program Design & Implementation
Expert
Employee Welfare Program Design & Implementation
Expert
Conflict Resolution & Workplace Mediation
Expert
Conflict Resolution & Workplace Mediation
Expert
Multicultural & Culturally Responsive Practice
Expert
Multicultural & Culturally Responsive Practice
Expert
Case Management & Social Work Interventions
Expert
Case Management & Social Work Interventions
Expert
Employee Engagement & Retention Strategies
Expert
Employee Engagement & Retention Strategies
Expert
Policy Development & SOP Implementation
Expert
Policy Development & SOP Implementation
Expert

Languages

Malayalam

Native Speaker

English

Expert

Hindi

Expert

Tamil

Intermediate

Training and Certifications

Certifications
Healthcare Worker Resilience: Cultivating Resilience in the Workplace
HomeTown Health University
Apr 2026
Supporting Workers with Disabilities
PMI® Registered Education Provider
Apr 2026
Human Resources: Payroll
SHRM-CP® and SHRM-SCP®
Apr 2026
Life Skill Development
Central University of Karnataka
Jan 2020

Training
Micro Planning Training
Central University of Karnataka
Mental & Social Health Awareness
Central University of Karnataka
Capacity Building Training Program on Drug Abuse Prevention
National Institute of Social Defence - Collaborated with Central University of Karnataka

Hobbies and interests

Travel & Cultural Exploration

I enjoy exploring new places and cultures, which broadens my perspective and improves my ability to work with diverse groups.

Learning New Skills

I am passionate about learning new tools, technologies, and professional skills that enhance my productivity and adaptability

Writing & Reflective Practice

I enjoy writing reflections and short articles, which strengthens my communication skills and supports continuous self‑improvement.

Fitness & Outdoor Activities

Regular walking, fitness routines, and outdoor activities help me maintain a healthy lifestyle and balanced mindset.

Community Volunteering

I actively participate in community outreach and support activities, as I value contributing to social wellbeing and positive change.

Reading & Continuous Learning

I enjoy reading books and articles related to personal development, leadership, and social sciences, which helps me stay updated and improve my professional skills.