Hamza Ababa

• Assist customers with processing transactions, such as remittance and cash withdrawals
• Handle currency, transactions, and confidential information with utmost responsibility and honesty
• Promote the branchs products and services
• Present the best image of the branch as the first contact with a client ensuring delivery of excellent customer service
• Perform necessary tracking, recording, reporting, and storing information related to transactions and customers, ensuring all information is accurate and complete
• Adhere to operational controls and guidelines to ensure a high degree of accuracy to avoid errors, cash excess and shortage
• Perform other tasks and responsibilities delegated by branch manager

• Assist customers with processing transactions, such as remittance, withdrawals, or payments for utility and automotive bills by means of online platforms
• Handle currency, transactions, and confidential information with utmost responsibility and honesty
• Answer phone calls and emails and attend to customers queries in a prompt and professional manner
• Prepare and generate various financial reports on a timely basis
• Adhere to operational guidelines to ensure accuracy at work