System Manager
AIRBUS DEFENCE AND SPACE
Total years of experience :8 years, 1 Months
TangerMed Sea Port Project: supply, installation and integration of a large securitysystem based on the highest international standards including video surveillance, video analytics, perimeter intrusion detection, command & control centers, access control and optical character recognition, safety management system, vessel traffic system, scanner, TETRA network, workforce management system, sound dubbing, overall management softwareall interconnected trough a large IP backbone.
● Verify roll out implementation against engineering design.
● Manage team of integration, verification and validation engineers.
● Prepare tests planning and follow tests progress, coaching and mentoring along the way.
● Provide technical support, and solve problems for standard or specialized systems.
● Manage customer problems and preferences promptly and appropriately, and escalate issues according to established procedures.
● Generating progress reports and ensuring the success of all tests on completion.
● Lifting contractual acceptance reservations (caveats).
● Maintain high customer satisfaction by clarifying customer needs and ensuring that they are met.
● Monitoring support procedures/tools to identify problem prevention opportunities.
● Supporting business development and bid response activities.
● Designing engineering, definition and description of installation solutions.
● Installations and configurations of network products and operating systems.
● Manage a team of 4 technicians.
● Coordinate with constructor teams to fix bugs and problems.
● Propose and deploy h/w, s/w solution to enhance performance.
● Define tests cases and write Acceptance Test Procedure.
● Mastering technologies (PELCO CCTV, FLIRVideo Analytics, Grintek Perimeter Intrusion Detection, CISCO Catalyst 3750 Network IP ...).
INWI (third largest GSM provider in morocco) GU Project, The supply, the installation and the integration of a new large GSM/EGPRS network.
● High level design, dimensioning and Installation of BSCs (Base Station Controller) hardware and software.
● Implementing tasks of commissioning and SW upgrade.
● Managing teams of engineers and subcontractors (2 people, 4 subcontractors) .
● Testing the transmission chain with the customer.
● Integrating sites in the BSCs and troubleshooting.
● Detecting and troubleshooting alarms sites.
● Making interconnection with other network nodes MSC, MGW and SGSN (Mobile Switching Center, Media gateway and Serving GPRS Support Node).
● Animating training for customer’s engineers and subcontractors.
● Studying the architecture of the GSM/EGPRS network related to the project.
● Mastering BSS technologies (GSM node Base Station Subsystem).