حمزة بالم

Analyse business data to identify trends, patterns, and areas for improvement
Create graphs, charts, and visual reports to present data clearly and effectively
Prepare and maintain spreadsheets, dashboards, and performance reports
Interpret data findings to support business decision-making and strategy planning
Monitor key business metrics and provide regular updates to management
Assist with process improvements to increase efficiency and productivity
Collect, organise, and validate data from various sources
Work collaboratively with team members to understand business requirements
Generate insights and recommendations based on data analysis
Ensure accuracy and confidentiality of business information and reports

Conducted site visits to assess project requirements,
gather measurements, and document structural details.
Assisted in creating technical drawings and steel
fabrication plans.
Supported senior engineers and draughtsmen with
updates, revisions, and correction of drawings.
Prepared layout sketches, material lists, and basic
structural details for ongoing projects.
Helped ensure drawings met project specifications, safety
standards, and client requirements.
Collaborated with the site and production teams to clarify
design issues and ensure accurate implementation.

Provided day-to-day technical support for staff,
ensuring smooth operation of POS systems, tablets,
and kitchen display screens.
Installed, configured, and updated hardware and
software used for ordering, inventory, and delivery
management.
Troubleshot network connectivity issues, ensuring
stable Wi-Fi and LAN connections across the shop.
Maintained and backed up digital records, including
menus, order logs, and staff scheduling systems.

Assisted customers with product enquiries, provided
recommendations, and ensured a positive in-store
shopping experience.
Supported the finance team with daily reconciliation of
sales, cash ups, and capturing invoices.
Monitored stock levels, assisted in stock takes, and
coordinated with suppliers for orders and deliveries.
Prepared and updated sales reports, ensuring accuracy for
monthly financial reviews.

Edit and maintain website content to ensure accuracy,
functionality, and alignment with brand guidelines.
Manage and optimize the back-end operations of
Shopify platforms to enhance user experience and
streamline e-commerce processes.
Oversee and update the back-end systems for
Takealot to ensure smooth product listings, order
processing, and inventory management.
Administer and manage back-end operations for
Makro, ensuring efficient product management and
seamless integration with platforms