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Hana Alagili, Executive Assistant

Hana Alagili

Executive Assistant·Flyadeal

Saudi Arabia

Diploma, Management Skills

Work experience

Total years of experience: 11 years, 4 months

Executive Assistant

May 2019 - May 2021

Flyadeal

Jeddah, Saudi Arabia

May 2019 - May 2021

Company industry:
Airlines
Job role:
Secretarial

Executive Support Coordinator

November 2017 - March 2019

First National Operation & Maintenance - NOMAC

Jeddah, Saudi Arabia

November 2017 - March 2019

Company industry:
Utilities
Job role:
Secretarial

Sales Coordinator

May 2015 - February 2017

Olayan Kimberly Clark

Jeddah, Saudi Arabia

May 2015 - February 2017

Coordinate between Sales department of all regions and other departments such as HR, Finance & Procurement.

- Preparing daily sales reports via SAP.
- Attendance, Overtime & Incentive reports.
- Vacation and Exit-reentry visa requests.
- Business trip plans.
- Event preparation and organise meetings.
- Creating PO via SAP for Sales department needs such as Office supplies.
- Controlling and managing leased cars for the sales team.

Company industry:
Personal Care Centers
Job role:
Sales

Administrative Assistant

January 2012 - April 2015

KAUST

Jeddah, Saudi Arabia

January 2012 - April 2015

Provide general office support and technical assistance to the department and aid the Director as well as other members.

- Organize professor’s research events, workshops and conferences: Hall booking, catering, prepare agendas, send official invitations, prepare needed IT equipment and printed materials.
- Book scheduled meeting rooms for professor’s and their team.
- Arranging business trips for the department’s professors and their team including: flight, hotel booking & car rental.
- Assist in the logistics of business visitors: Airport pick-up, hotel booking, security pass, meet & greet.
- Create POs of office supplies, Lab materials, tools and equipment for Professors, Researches and their team of PhD students.
- Prepare and submit business trip expense report for Professors, Researchers & Students.
- Coordinate with Government Affairs department to support the team with their E-Reentry visa, Visa applications, Iqama & Passports issues.
- On-board for new joiners including Housing, Assigning office, IT assists & office supplies.
- Arrange orientation tours for the new joiners.
- Send important internal announcements to the team.
- Create and control generic e-mails for the department and the team.
- Share and update the team of the new policies and procedures.
- Prepare domestic and international shipments.

Company industry:
Primary, Prep, & Secondary School
Job role:
Administration

Acting Executive Secretary

November 2012 - November 2013

KAUST

Jeddah, Saudi Arabia

November 2012 - November 2013

-Taking care of the Director's business visitors.
- Preparing meetings and business visits agendas.
- Taking minutes.
- Preparing financial reports.
- Taking care of the Director's business travel plans.
- Time management reports.
- Recruiting new members.

Company industry:
Primary, Prep, & Secondary School
Job role:
Secretarial

Customer Care Agent

July 2008 - March 2009

Mobily Company

Jeddah, Saudi Arabia

July 2008 - March 2009

Take full responsibility and care with customer complaints, queries and requests. Provide help, information and guide customers with company services.

Company industry:
Telecommunications
Job role:
Customer Service and Call Center

Telesales Agent

May 2007 - October 2007

BUPA Arabia

Jeddah, Saudi Arabia

May 2007 - October 2007

Inbound and Outbound calls with customers. Describe the product benefits and any special offers. Give advice about how these may benefit customers personally. Persuade customers to accept a visit from a sales representative. Gather and document information about the customer. Enter notes into a computer, including dates for follow up calls. Take orders and arrange for delivery and bills to be sent.

Company industry:
Insurance & TPA
Job role:
Sales

Teacher

September 2003 - January 2005

Alshu'ola Private School

Saudi Arabia

September 2003 - January 2005

Teaching English, second grade.

Company industry:
Primary, Prep, & Secondary School
Job role:
Teaching and Academics

Education

Al Forsan for Computer and New Technology Institute

March 2006

March 2006

Diploma, Management Skills

Saudi Arabia

GPA (percentage): 93%

GPA (percentage): 93%

Secretary, Banking, Business, Accounting and Marketing.

Almasha'el Center for Women Training

November 2005

November 2005

Diploma, Computer

Saudi Arabia

GPA (percentage): 90%

GPA (percentage): 90%

Skills

Organizational Skills
Expert
Organizational Skills
Expert
Coordination
Expert
Coordination
Expert
Administration
Expert
Administration
Expert
Multitasking
Expert
Multitasking
Expert
Adaptability
Expert
Adaptability
Expert
OS (Win +95)
Expert
OS (Win +95)
Expert
Coordinating
Expert
Coordinating
Expert
Communication
Expert
Communication
Expert
HTML, JavaScript, Java
Expert
HTML, JavaScript, Java
Expert
PHP coding
Beginner
PHP coding
Beginner
Adobe Photoshop
Intermediate
Adobe Photoshop
Intermediate
Team leading
Intermediate
Team leading
Intermediate
Android + Mac
Intermediate
Android + Mac
Intermediate
MS Office Apps
Expert
MS Office Apps
Expert
Computer hardware
Expert
Computer hardware
Expert
Organising Events
Intermediate
Organising Events
Intermediate
SAP
Expert
SAP
Expert
Adaptability
Expert
Adaptability
Expert
Organizational Skills
Expert
Organizational Skills
Expert
Coordination
Expert
Coordination
Expert
Administration
Expert
Administration
Expert
Multitasking
Expert
Multitasking
Expert

Languages

Arabic
Expert
English
Expert

Memberships

IT Student Council at Arab Open Univ.

Help and guide IT students

September 2010

Programmers Team at Arab Open Univ.

Trainer assistant

September 2010

Training and Certifications

Training
Certified Executive Personal Assistant
International Academy of Project Management
Nov 2013
Design Thinking
KAUST - Learning & Development
Nov 2012
Authentic Communication
KAUST - Learning & Development
Nov 2012
Effective Communication – The building blocks
KAUST - Learning & Development
Nov 2012
Getting Work Done
KAUST - Learning & Development
Oct 2012
Creative Thinking Technique
KAUST - Learning & Development
Nov 2012
The 7 Habits of Highly Effective People
KAUST - Learning & Development
Oct 2012

Recommendations

Ghassan Jabbour

Apr 2013

Apr 2013

Director of Renewable Energy Center in USAManager

December 27, 2012 To whom it May Concern, I am very pleased and delighted to write this reference letter for Miss. Hana Alagili who has been working with me as Executive Secretary at the Solar Photovoltaic and Engineering Research centre for more than one year. Hana has always risen above the call of duty and went beyond my expectations. Often times, she will reply to my emails that I sent beyond 5 pm and quite frequently at midnight. I can say frankly that if it was not for Hana’s resourceful approaches to solving problems and dedicated efforts to see tasks are done to completion and to her colleagues’ satisfaction, the Center would not have operated most smoothly as far as travel requests, purchasing, coordinating meetings and conferences for me with visitors from outside the Kingdom and inside, helping out our Center Coordinator in completing tasks assigned to the Coordinator, etc…I am happy to say that She never missed a dead line! Hana has a pleasant personality and is very happy to work alone as well as in a team. She already had a good knowledge of computing software and has quickly learned all the administration work related to her job. I could not be more pleased to have her work as my Executive Secretary. She is a great asset to the Solar and Photovoltaic and Engineering Research centre. I am confident she will do a great job at any task assigned to her. I wish her best for her future career. She will be missed very much. Thank you, Best regards, Ghassan E. Jabbour, Ph. D., EOS Fellow, SPIE Fellow Rawabi Solar and Voltaics Endowed Chair Director Professor of Electrical Engineering Named Professor of Materials Science and Engineering Solar and Photovoltaics Engineering Research Center King Abdullah University of Science and Technology (KAUST) Thuwal, Saudi Arabia Phone +966-05-44700073 Email: ghassanjabbour1@gmail.com

Hobbies

  • Traveling