Hana Arafat, Marketing Communication Manager

Hana Arafat

Marketing Communication Manager

British Council

Location
Jordan - Amman
Education
Bachelor's degree, Bachelor degree in English Language Literature, Minor in Marketing
Experience
18 years, 1 Months

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Work Experience

Total years of experience :18 years, 1 Months

Marketing Communication Manager at British Council
  • Jordan - Amman
  • My current job since June 2008

● Provide strategic advice to programme managers on media related issues, manage programme media committees, and actively participate in running events
● Developed the British Council’s digital interface, focusing on the organisation's official Facebook page and twitter accounts, reaching a total of 75, 000 members
● Manage the marketing communications department, with yearly running costs of 22, 500 Jordanian Dinars, and a team of two full time colleagues and four volunteers
● Design communication strategies and activity plans, aimed at promoting the organisation’s business and community development activities to the public
● Produce bilingual press releases, covering 50 media campaigns yearly, and amounting to 100 published articles in the printed and digital media
● Ultimately responsible for managing the British Council brand, and the communication of the organisation’s identity, values, and messages internally and externally
● Managed the production of four short films, two major photo shoots, and a web based platform showcasing more than 20 promotional films and over 7 image galleries
● Prepare and present monthly briefings, and showcase success stories for all internal staff working with the Jordan and Iraq Offices, as well as the MENA regional office
● Produce and analyse quarterly scorecard reports on numbers of events and participants, audience reached, and feedback on the quality of services delivered
● Manage the content of the British Council website, including web page development, content editing and uploading

Learner Support Officer at British Council
  • Jordan - Amman
  • January 2007 to January 2008

● Delivered 20 training sessions for 400 Jordanian university students per year, aiming to enhance their online researching skills
● Managed two public Video Conferencing sessions per year, between local youth and young people from the United Kingdom, to promote cultural understanding
● Produced the British Council’s “Buzz” on-line magazine, targeting young adolescents, and promoting the United Kingdom’s latest trends

English Language Zone Supervisor, Library at British Council
  • Jordan - Amman
  • January 2006 to January 2007

● Organised detailed library tours for local schools and colleges
● Provided consultation to ELT learners and “IELTS” English language test candidates, on the use of library and online resources

Education

Bachelor's degree, Bachelor degree in English Language Literature, Minor in Marketing
  • at Yarmouk University
  • September 2003

Specialties & Skills

Training
Media 100
Brand PR
Website Management
Team work skills
Strong work ethic
Problem solving
Communication skills
Analytical skills

Languages

English
Expert
Arabic
Expert

Training and Certifications

Disability Equality and Inclusive Communication (Certificate)
Date Attended:
April 2010
Valid Until:
April 2010
Professional Certificate in Marketing (Certificate)
Date Attended:
January 2010
Valid Until:
February 2011
Interactive Marketing Award (Certificate)
Date Attended:
January 2006
Valid Until:
April 2006