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mahmoud belal, VIP Consultant .

mahmoud belal

VIP Consultant . ·Selfridges & Co

United Kingdom

Master's degree, Business - International Tourism and Hospitality Management

Work experience

Total years of experience: 15 years, 3 months

VIP Consultant .

May 2016 - Present

Selfridges & Co

London, United Kingdom

May 2016 - Present

Customer Services : Providing Extraordinary Support to International and Domestic VIP customers including Personal Shopping, Exports, Tax Refund, Hotel Reservation ...

Company industry:
Retail & Wholesale
Job role:
Customer Service and Call Center

Sales manager

April 2013 - Present

TSS

Algiers, Algeria

April 2013 - Present

Determines annual unit and gross-profit plans by implementing marketing strategies; analyzing trends and results.
Establishes sales objectives by forecasting and developing annual sales quotas for regions and territories; projecting expected sales volume and profit for existing and new products.
Implements national sales programs by developing field sales action plans.
Maintains sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors.
Establishes and adjusts selling prices by monitoring costs, competition, and supply and demand.
Completes national sales operational requirements by scheduling and assigning employees; following up on work results.
Maintains national sales staff by recruiting, selecting, orienting, and training employees.
Maintains national sales staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
Contributes to team effort by accomplishing related results as needed.

Company industry:
Distribution, Supply Chain & Logistics
Job role:
Sales

Marketing Manager

October 2011 - February 2012

Gulf Technology

Abu Dhabi, United Arab Emirates

October 2011 - February 2012

(GPS Tracking System Solution for Fleet management )

- Set up Marketing Plans, identify Market Needs & Opportunities , cooperate with Sales & Technical, Market survey, Business Development .

Company industry:
Computer Hardware & High-Tech Manufacture
Job role:
Marketing and PR

Assistant Sales Manager / Sales Account Manager

September 2010 - September 2011

Advanced Office Algeria

Algiers, Algeria

September 2010 - September 2011

Sales Account Manager for large accounts. establish supply contracts, set up sales plans and targets,

Company industry:
Computer Hardware & High-Tech Manufacture
Job role:
Sales

account executive

March 2010 - September 2010

SNCom

Algiers, Algeria

March 2010 - September 2010

corporate brand positioning, communications, media & community relations. Market & tendency surveys, special event planning & execution

Company industry:
Media Production
Job role:
Marketing and PR

Education

Cardiff Metropolitan University & London School Of Commerce

October 2016

October 2016

Master's degree, Business - International Tourism and Hospitality Management

United Kingdom

HEC Algiers

June 2010

June 2010

Bachelor's degree, International Busines

Algeria

Graduation project : The implementation process of Integrated management system ( Quality, Health & security environment -QHSE ) , ISO 9001 ; 14001 , OHSAS 18001.

Skills

Corporate Positioning
Expert
Corporate Positioning
Expert
Brand Communication
Expert
Brand Communication
Expert
Large Account Sales
Expert
Large Account Sales
Expert
Executive Communications
Expert
Executive Communications
Expert
Event Execution
Expert
Event Execution
Expert
Graphic design
Intermediate
Graphic design
Intermediate
Graphic Design
Intermediate
Graphic Design
Intermediate
Event Execution
Expert
Event Execution
Expert
Executive Communications
Expert
Executive Communications
Expert
Large Account Sales
Expert
Large Account Sales
Expert
Brand Communication
Expert
Brand Communication
Expert
Corporate Positioning
Expert
Corporate Positioning
Expert

Languages

Arabic

Expert

English

Expert

French

Expert

Spanish

Beginner

Training and Certifications

Training
Computer Mainetnance
Horizon
Mar 2006

Hobbies and interests

Tennis

Algeria National Team Pre-selection