هناء سرحان, senior administrative

هناء سرحان

senior administrative

Dubai Police

البلد
الإمارات العربية المتحدة - دبي
التعليم
بكالوريوس, Major in Media and Communication
الخبرات
20 years, 5 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :20 years, 5 أشهر

senior administrative في Dubai Police
  • الإمارات العربية المتحدة - دبي
  • أشغل هذه الوظيفة منذ يوليو 2008

Manager Assistant + lecturer (Dubai Police)
Working in Dubai police until now as Manager Assistant doing all office work preparing all reports and updating the center results, also preparing the lectures and presentations, attending the meetings which are held in the Head Quarter, participating in typing books in English & Arabic. Participated in Safety Education program by giving lectures to schools. Coordinating and organizing administrative work for four committees

Sales Assistant في RAK FREE TRADE ZONE
  • الإمارات العربية المتحدة - دبي
  • سبتمبر 2006 إلى يوليو 2008

Sales Assistant. (RAK FREE TRADE ZONE)
Worked in RAK FREE ZONE (Dubai Br.) as Sales Assistant. Registering new companies in the RAK Free Zone system (SAP). Working as an office assistant for RAK BUSINESS MEN CENTER in Fairmont - Dubai. Answering phone calls, handling mails, guiding & assisting the clients to get the Commercial license, giving details & information on virtual services, coordinating between clients & in charge officers in RAK office. Following up & Finalizing all types of visa applications of the clients.

Secretary في Al shamsi & partners(Advocates & legal consultants)
  • الإمارات العربية المتحدة - دبي
  • يناير 2004 إلى يناير 2006

Secretary in Al Shamsi & Partners.
Worked in Al shamsi & partners(Advocates legal consultants), have experience as a receptionist as well as a secretary, leasing with clients, in house lawyers typing all court documents, including memorandums, applications, reports, letters etc. Experience with some court procedures especially filing of new cases, execution proceedings etc .Also have experiences in maintaining court diary, Office files, client files etc. also drawings the map for the cases.

Alwasl International Group (Advocates & Legal Consultants). في Alwasl International Group (Advocates & Legal Consultants).
  • الإمارات العربية المتحدة - دبي
  • أغسطس 2003 إلى يناير 2004

Credit Officer and Secretary in Al Wasl International Group.
I Worked in Alwasl International Group (Advocates & Legal Consultants). My nature of job - Daily correspondent With Banks (Dealing with HSBC, American Express, Standard Chartered Bank, Emirates Bank. Mashreq Bank and etc.., )My response in Collection Department (Corresponding letters, Bank Letters, Daily Email transaction with all Banks and ets...), Preparing monthly reports for all the recoveries done by staff to each bank, Dealing with the management of the banks, answering their all valuable enquiries, managing the department, its staff & work replacing the manager, providing monthly report to the manager with the progress of the work and preparing monthly target (Collection Department) for the staff.

Market Research - Telemarketing في Ban Arab Research Center - Dubai
  • الإمارات العربية المتحدة - دبي
  • يوليو 2002 إلى سبتمبر 2002

Market Research - Telemarketing
Working in Ban Arab Research Center in Dubai as Researcher in conducting market researches and following up the data gained in order to evaluate and finalize the real Market status and the reaction of the public

الخلفية التعليمية

بكالوريوس, Major in Media and Communication
  • في Damascus University-Syria
  • يناير 2012

Major in Media and Communication, Damascus University-Syria, 1 year to get bachelor degree.

دبلوم, • Diploma in Preparation and Presentation program in Broadcast & Television
  • في Unlimited Technology Dubai-Knowledge Village
  • يناير 2008

Diploma in Preparation and Presentation program in Broadcast & Television, Unlimited Technology Dubai-Knowledge Village.

دبلوم, Office Management & Executive Secretary
  • في New Horizon institute in Dubai
  • يناير 2006

“Office Management & Executive Secretary” program, New Horizon institute in Dubai (2006) Admin Assistance in Specialized Departments (HR, Sales & Marketing, and Purchasing departments). 1-Office Organization ( File And mail Manager) 2-Basic of Office Finance 3-CBP " Certified Business Professional '' Customer Service.

Specialties & Skills

Office Management
Research
Telemarketing
Broadcast Television
• Decision Making & Problem Solving.
o News Writing Skills
E-communication skills
Photoshop5
MS Office ICDL
HR Administrative Assistance.
Business Writing
• Time management & task Planning
• Marketing/Sales Admin Assistance
o Events Planning
Customer Service
Presentation Skills.
• Professional Work Values
Receptionist.
o Developing Operational Plans

اللغات

العربية
متمرّس
الانجليزية
متمرّس

العضويات

Dubai Cares
  • Volunteere
  • January 2008
Takatoof
  • Volunteere
  • January 2007
ARAMEX
  • Volunteere
  • January 2007