Hanaa Bakodah, Recruitment Coordinator , Administrator

Hanaa Bakodah

Recruitment Coordinator , Administrator

Phoenix Business Solutions

Location
United Arab Emirates - Abu Dhabi
Education
Bachelor's degree, BCOM with Computers
Experience
10 years, 2 Months

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Work Experience

Total years of experience :10 years, 2 Months

Recruitment Coordinator , Administrator at Phoenix Business Solutions
  • United Arab Emirates - Abu Dhabi
  • My current job since October 2016

• Consulting with managers to discover specific job objectives.
• Writing and posting job descriptions on career websites, newspapers and universities boards.
• Sourcing candidates by using databases and social media.
• Evaluating and screening resumes and cover letters.
• Conducting phone, Skype and/or in-person interviews.
• Providing a shortlist of qualified candidates to hiring managers.
• Helping the hiring team with necessary documents of the candidates.
• Completing timely reports on employment activity.
• Communicating with candidates the interview details.
• Following up on the interview process status.
• Maintaining a complete record of interviews and new hires.

Analyst, Business Management, Client Relationships at National Bank of Abu Dhabi
  • United Arab Emirates - Abu Dhabi
  • January 2015 to October 2015

•Assisted and coordinated in various Client Relationships projects
Risk Rating Project, Greenwich Survey Projects, Client services set-up
Arranged Risk rating, Client services set up training for the team
•Coordinated Event Management - Liaised with Events & Marketing department on various bank and Client relationship events
•Coordinated Client Relationships Audit Spot Check
Designed spot check procedure and conducted spot checks/reviews
Created tracking sheet for all outstanding audit points
Tracked and monitored actions implemented within due date
•Coordinator Business Continuity Program(BCP) activities
Reviewed and amended current BCP plans
Assisted in full BCP disaster recovery day, including IT requirements, maps and transportation
Arranged the ‘battle box’ for the department
•Responsible for updating the Key Risk Indicator Report on monthly basis
•Responsible for the core client list database for Client Relationship Team
Including banker assignment/contact details /group structure /internal reference

Achievements:

•Created an onboarding packet for all new employees to the department
Packet addressed audit issues
Packet included-Process overviews, policies, internal procedures, bank and departmental strategies
•Client relationships were the first department to produce an on-boarding packet of this type

Quality Assurance Assistant, Client Relationships at National Bank of Abu Dhabi
  • United Arab Emirates - Abu Dhabi
  • June 2014 to December 2014

•Responsible for client relationship group email box
Ensured all queries were re-directed
Complaints logged and investigated
Reported on activity
•Responsible for various Quality Assurance reports for the Head of Quality Assurance
Record of training sessions, leave balances, call tree and timekeeping of staff
•Facilated and coordinated all activities related to new joiners
IT application requests - PC/system applications /access
Blackberry and internal phone set up
Allocated Seating
•Arranged and coordinated required trainings for department
•Coordinate departmental seating and layout
Abu Dhabi staff - 65
Dubai staff - 52
• Assisted in audit requirements

Achievements:
•Organized & coordinated events
SIBOS
Ramadan Event - Client Corporate Suhoor Abu Dhabi,
Dubai, FIG Iftar - Dubai

Executive Assistant to Sector Heads and Senior Managing Director& Head of at National Bank of Abu Dhabi
  • United Arab Emirates - Abu Dhabi
  • June 2014 to December 2014

•Full responsibility for daily agenda’s and preparation for meetings
•Responsible for travel arrangements
Booking all flights/cars
Arranging hotels
Arranging restaurant/entertainment as required
•Various administrative duties as directed
•Responsible for petty cash
•Managing staff files
•Worked on directing corporate workflow through FACT Applications - internal credit application system

Achievements:
•Planning and organizing SMD & H-CR calendar.This required a high degree of skill to prepare her agenda and ensure it was kept up to date. Managed two roles during the same period - this required good multi-tasking skills as I had to coordinate several different tasks given to me by two or more managers.

Administration Assistant, Credit & Business Management at National Bank of Abu Dhabi
  • United Arab Emirates - Abu Dhabi
  • April 2013 to May 2014

•Responsibility for financial report preparation
Country Exposure Reports
Peer Group Reports
Global Exposure Report
Trade Limits vs. Exposure Reports
Renewing the sanctions and overdraft limits.
•Maintained all staff records and history
IT access/vacation planning/call tree list
Assisted in client relationships event planning

Achievements:
•Organized Cocktail CEO Reception-single point of contact NBAD for Cocktail Reception introducing new CEO

Education

Bachelor's degree, BCOM with Computers
  • at Mahatma Gandhi University
  • October 2009

Specialties & Skills

Finance Sector
Bank Accounting
Cost Accounting
Customer Service
Project Management
Microsoft Office
Accounting

Languages

English
Expert

Hobbies

  • Exploring history
  • Reading books
  • Socialization
  • Reading news
  • Travelling