هناء الشمري

Launched a customer loyalty program to improve patient retention and engagement.
Led digital transformation initiatives, including website redevelopment and online booking integration.
Implemented automated customer communication systems through WhatsApp and booking platforms.
Managed multi-platform content strategy, social media campaigns, and brand visibility initiatives.
Represented the clinic in strategic healthcare events and partnerships, including Princess Nourah
University and KAFD.
Planned and executed internal engagement initiatives, including National Day and Ramadan campaigns.

Organized internal events to boost employee engagement and morale.
Established partnerships with major insurance providers and installment services (e.g., Tabby, Tamara,
Emkan, Al-Rajhi Bank, Al-Inma).
Designed and executed marketing materials and promotional offers aligned with Derma Holdings
branding.
Managed and grew Derma Holdings social media presence, resulting in increased engagement and brand
awareness.
Negotiated and signed strategic contracts with key ministries and organizations including the Ministry of
Health, Ministry of Labor, Saudi Telecommunications, Ministry of Housing, and others.
Developed and implemented an automated WhatsApp response system to improve customer
communication.
Formulated and executed a new marketing strategyfor Derma Holding, aligning with corporate goals.

Signed five high-value contracts with companies within a month, setting a new company record.
Coordinated and managed event budgets, including National Day and Founding Day events,
employee appreciation days, and birthdays.
Recognized as Employee of the Month during the training period for outstanding performance.

Led the development and execution of advertising campaigns.
Coordinated with influencers and advertising companies to optimize social media presence.
Created and designed publications and advertising materials aligned with strategic objectives.

Managed client communication and negotiated contracts.
Designed daily publications for social media platforms.
Worked on translating car catalogs and brochures to enhance brand messaging.