administrative officer
Eli Lilly
Total years of experience :5 years, 0 Months
Main responsibilities:
• Preparing checklist for all the invoices and improvement it.
• Tracking incoming invoices from the vendors or from our stuff (All Departments).
• Tracking under processing invoices and records all the invoices in SAP system, calibration site, in the Excel sheets. And updating.
• Handle and coordinating the HCP payments, tracking, and agreements with Marketing and Sales crew.
• Scanning all the invoices and HCPs to the Head Office to payments.
• Reporting to the management's for any transactions for the payments.
• Preparing the list of the OPEN POs or claims as monthly to the finance management.
• Preparing SC reports & actions to processes the payment.
• Training for new employees in any department to how to create the shopping cart in SAP system.
• Follow up new invoices with all departments and control in all branches in Saudi Affiliates.
• Coordination and communication with P2P global team in Switzerland and India on a regular basis about all the bills of the company.
• Preparing documents and publishes of Deviation form for any employee in Eli Lilly who makes error information..
Main responsibilities
•Follow-up services for all ATMs in the Kingdom .
•Follow-up ATMs replenishment continuously.
•Verification of the ATMs work without errors.
•Check if there is a problem in withdraw / deposit.
•Verification of any claims for clients for money.
•Registration information for each Exchange whether to withdraw / deposit in the records.
•Verify that all ATMs are fed continuously and not be empty with officials.
•Periodically send reports to the Director of Administration of the information documented.
•Solve problems with branches on a daily basis about the ATM.
•Accord processes for each process of feeding ATM or claims.
Main responsibilities:
• General administration for cabin crew.
• Assisting the IFS supervisors with all cabin crew NAS and VIP - VVIP services of administrative nature.
• Coordination with the Human Resources Department about the Vacations and Sick leaves related to cabin crew.
• Preparing files for all staff Include official documents (identity), and certificates and courses, and contracts, and offer career, sick leaves and vacations and business trips, mobile labor, transportation and loans.
• Providing support to the Supervisors cabin crew in implementing tasks related to the administration, this includes housekeeping, food and beverage services, phones, and Transportation.
• Coordination with the Air Operations Section regarding licenses and check Aviation flights table with the cabin crew by names on each flight / stand by.
• Preparing and coordinating the files for all cabin crew with supervisors Cooperation with each crew.
• Maintaining the crew lounge area & maintaining occupancy database.
• Updating of cabin crew database.
• Responsible for the cabin crew clothing (uniform - brooch - identity employee cards etc.
• Updating input analysis on the PC regarding occupancy of compound.
• Responsible for the cabin crew problems in compound or about careers.
• Preparing / updating poster & bulletins relating to housing/ maintenance activates.
• Updating name lists for the IFS cabin crew.
• Maintain full confidentiality at all times.
This part is only for Assisting for Recruitment Dept. (not officially for few months)
Main responsibilities:
.Interacts with the customer via phone, letter, email, face to face to provide information on action taken in response to enquiries, complaints, products o services.
•Records customer feedback using customer relations management system.
•Investigates & corrects errors by referring complaints to appropriate Dept for Investigates
• Follow up refund customer issues with Finance departments, accelerate the resolution.
• Makes sure the focus is always on delivering customer needs.
• Confident control of refund, waiving and compensations transactions money.
• Responding to telephone or on Floor inquiries on customer issues related.
• Learns, thinks, reacts quickly.
• Ability to communicate effectively, orally, and in writing with management to coordinate and implement departmental applications.
• Sharing way to solve customer issues.
• Generates Customer complaints and metric reports for the all refunds.
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