Customer Service agent(Ground Staff)
Philippine Airport Ground Support Solution's inc.
Total years of experience :2 years, 11 Months
As a ground staff you have to ensure your passenger that they have all the travel documents.
Checking them in, give boarding passes, assist them for their queries.
Give them excellent service as what they expect from you.
Ensure their bags is safety loaded, will put to the right container.
Initiate boarding process make sure all guest onboard.
Monitoring the flight, Make sure to depart the flight on time.
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