Hana Khedr, HR Supervisor

Hana Khedr

HR Supervisor

Dsquares

Location
Egypt - Cairo
Education
Bachelor's degree, Business Information System, Networking
Experience
11 years, 9 Months

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Work Experience

Total years of experience :11 years, 9 Months

HR Supervisor at Dsquares
  • Egypt - Cairo
  • My current job since July 2019

o HR System Responsibilities: - Create & Update the employees' profiles and personal details on the ERP System (Address, Date of Birth, Job Title, Hiring Date, Length of Service, Recruitment Details, Qualifications Held, Timesheets, Training Courses Attended, etc..). - Monitor employees’ Vacations. - Monitor employees’ Attendance and Performance are according to company policy. - Setup of the Official Holidays and share them with the employees. - Automate Administrative Tasks. - Manage Reporting Lines. - Create Streamlining Scheduling and Workflow Management. - Manage and Improving Performance and employees’ Development. - Foster Communication and Organizational Flattening.
o Learning & Development Responsibilities: - Assess the workforce's current skill levels and compare them with the skills required to meet future business objectives. - Discuss training requirements with departmental heads and develop training programs to improve skills throughout the company. - Plan and evaluate the resources needed to meet training and development goals. - Hire Training Consultants/Companies or use online training programs to supplement the face-to-face sessions delivered by instructors. - Prepare schedules, allocate instructors to different courses and monitor costs to keep programs within budget. - Prepare progress reports for the senior management team and maintain employees’ training records.
o Other Responsibilities: - Enhance the company’s policy. - Manage employees’ performance appraisals and setting KPIs. - Handle the full recruitment and hiring process across Egypt, Jordan, Tanzania & KSA. - Enhancing employees’ benefits. - Monitoring and administering employee’s attendance & leaves balances according to labor law. - Coordinating and handling employees’ medical insurance programs. - Responsible for the recreational activities including (Team Building Events & Activities, Birthday Celebrations, Monthly Breakfast, Outings, …etc.).

HR Sr. Executive at Dsquares
  • Egypt - Cairo
  • August 2017 to July 2019

o Responsibilities: - Manage employees’ performance appraisals and setting KPIs across Egypt, Jordan & Tanzania. - Enhance the company’s policy. - Enhance the Recruitment Strategy & handle the full recruitment and hiring process across Egypt, Jordan, Tanzania & KSA. - Enhance employee benefits. - Monitor and administer employees’ attendance & leaves balances according to labor law. - Administer all kind of records and transactions which reflect on Staff Monthly Payroll. - Prepare & handle Personnel issues (Work contracts, Social insurance, Hiring and Termination processes according to labor & Social insurance law across Egypt, Jordan & Tanzania. - Develop and maintain all employees’ data base. - Handle everything related to the employees’ medical insurance program. - Responsible for the recreational activities.

HR Executive
  • June 2016 to August 2017

Develop a Recruitment Strategy & handle the full recruitment and hiring process (Sourcing,
screening, filtering CVs, interviewing, offering and finally hiring the right candidate for all
available vacancies across Egypt, Jordan & Tanzania).
- Develop and enhance employees’ benefits.
- Monitor and administer employees’ attendance & leaves balances according to labor law.
- Administer all kind of records and transactions which reflect on Staff Monthly Payroll.
- Prepare & handle Personnel issues (Work contracts, Social insurance, Hiring and Termination
processes according to labor & Social insurance law across Egypt, Jordan & Tanzania.
- Develop and maintain all employees’ data base.
- Handle everything related to the employees’ medical insurance program (Negotiating offers,
Handle Employees’ Claims, etc..).
- Responsible for the recreational activities including (Team Building Events & Activities, Birthday
Celebrations, Monthly Breakfast, Quarterly Outings, …etc.).

Customer Support Coordinator at Commercial International Bank
  • Egypt - Cairo
  • July 2012 to April 2016

Handle the Branch Back Office Operations functions (trade finance, transfers, etc.…).
- Receive applications from customer related to L/Gs, L/Cs, IDCs, money transfer, collection, etc…
and ensure that all application data is fulfilled, the required documents are obtained & the
needed due diligence has been properly done in addition to delivering documents to customers
within the set procedures and regulations.
- Perform cross checking for the daily transaction to mitigate any estimated risk as per the SOPS
- Prepare required reports on due time and meet target dates for assigned tasks to be delivered
back on time.
- File and carefully maintain Bank data, documents & forms in an efficient and timely manner and
according to Bank’s SOPs and manuals.
- Implement the SQS standards to maintain the customer satisfaction and attract the
beneficiaries.
- Establish and maintain effective working relationships with co-workers, supervisors and
colleagues` Bank- wide.
- Respond positively and diligently to colleagues` requests within the normal frame of work and
contribute to bank strategy and policymaking as required.
- Pursue personal development of skills and knowledge necessary for effective performance.
- Meet target dates for assigned tasks.
- Ensure that all daily transaction have been delivered to central operations.
- Perform any additional related tasks as assigned.

Education

Bachelor's degree, Business Information System, Networking
  • at Canadian International College (CIC)
  • January 2012

(

High school or equivalent, Math & Science
  • at Misr Language School (MLS)
  • January 2007

General Secondary Certificate.

Specialties & Skills

Employee Relations
Employee Benefits
Talent Acquisition
Human Resources
Microsoft Office
HUMAN RESOURCES
STRATEGIC
ADMINISTRATION
AUTOMATE
BANKING
BENEFITS ADMINISTRATION
CONTRACT MANAGEMENT

Languages

English
Expert
Arabic
Native Speaker

Training and Certifications

HR Diploma (Certificate)
Date Attended:
April 2016